Cherry Hill Programs · 1 week ago
Souvenir Assistant Manager- New York City Experience- Chelsea Piers
New York, NY
Full-time
Onsite
Mid LevelCherry Hill Programs is a company focused on creating unique souvenir photography solutions, and they are seeking an Assistant Manager to lead and develop their local team. The role involves promoting a positive environment, resolving customer concerns, and assisting with daily operations to ensure a memorable experience for guests.
PhotographyVideo
Responsibilities
Promote a positive, collaborative environment and maintain our core values and policies
Take photos and provide guests with memorable souvenirs to take home
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure daily operations are maintained as scheduled
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations and assist where needed
Assist Operations Manager with administrative tasks such as inventory, scheduling, training and/or recruiting
All other duties as assigned
Qualification
Required
Promote a positive, collaborative environment and maintain our core values and policies
Take photos and provide guests with memorable souvenirs to take home
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure daily operations are maintained as scheduled
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations and assist where needed
Assist Operations Manager with administrative tasks such as inventory, scheduling, training and/or recruiting
All other duties as assigned
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Flexibility and willingness to work during 'peak' retail hours, such as evenings, weekends, and holidays
Comfortable working in an outdoor environment in natural weather conditions
Demonstrate excellent interpersonal and communication skills
Strong people management skills and a passion for developing talent
Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time
Preferred
Previous supervisory/management experience preferred
Benefits
Comprehensive benefits package including medical, dental and vision benefits
PTO (Paid Time Off)
401K matching (After 1 year of employment)
Free photos for friends and family
Company
Cherry Hill Programs
Cherry Hill Programs specializes in digital, event and seasonal photography and videography services.
Founded in 1960
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-12-01Private Equity
Leadership Team
Steve Craig
Chief Executive Officer
Recent News
2025-09-27
Company data provided by crunchbase