IT support jobs in United States
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Nokomis, Inc. ยท 6 hours ago

IT support

Nokomis, Inc. is dedicated to the development and transition of advanced capabilities to the Department of Defense. They are seeking an IT Support professional to serve as the network administrator and provide onsite technical support for various IT-related issues, ensuring efficient business operations and effective use of IT systems.

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Responsibilities

Experience with network administration
Maintain Computer, Server, and IT hardware
Support a LAN/AN/LAN
VPN Connections
Monitor daily system backups and insure integrity
Maintain network connectivity and performance
Complete maintenance of IT devices and any additions to the networks
Distribute desktops, laptops and phones to employees
Manage email accounts for the company including creating new emails, maintaining, and creating email distribution groups
Troubleshoot any hardware or software problems
Installation of new hardware and software and help train employees on it use
Coordinate the IT needs of employees, vendors, and contractors
Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records
Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, cleaning of Workstations, Printers and so on

Qualification

Network administrationWindows operating systemsCyber securityLinux operating systemsTroubleshooting hardware/softwareDocumentation skillsVersatilityGoalsInterpersonal skillsOrganizational skillsFlexibility

Required

Experience with network administration
Maintain Computer, Server, and IT hardware
Support a LAN/AN/LAN
VPN Connections
Monitor daily system backups and insure integrity
Maintain network connectivity and performance
Complete maintenance of IT devices and any additions to the networks
Distribute desktops, laptops and phones to employees
Manage email accounts for the company including creating new emails, maintaining, and creating email distribution groups
Troubleshoot any hardware or software problems
Installation of new hardware and software and help train employees on it use
Coordinate the IT needs of employees, vendors, and contractors
Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records
Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, cleaning of Workstations, Printers and so on
Proven experience with systems planning, security principles, recovery and general software management best practices
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
Strong documentation skills
Expertise in Windows operating systems, including Windows 2008R2, Windows 2012 and Windows 2016, Windows 7 and Windows 10
Experience with Linux operating systems
Experience with Firewall, antivirus, and cyber security
Experience troubleshooting and repairing servers, laptops, desktops, printers and networks
Experience with the Microsoft Office Suite
Strong organizational skills with the ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work in an ever-changing environment
Excellent understanding of the organization's goals and objectives

Preferred

Bachelors or associates preferred, not required

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance

Company

Nokomis, Inc.

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Nokomis, Inc. develops and markets pre-eminent electromagnetic products for the defense industry.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
US Department of Energy
2024-07-18Grant
Company data provided by crunchbase