Dental Office Software · 7 hours ago
Dental Office Front Desk Staff / Treatment Coordinator
New York, NY
Full-time
Onsite
Entry, Mid Level
$27/hr - $27/hr
2+ years expDental office is seeking a Dental Office Front Desk Staff / Treatment Coordinator who holds the same values and wants to grow professionally and personally. The role involves managing patient interactions, coordinating schedules, and explaining treatment plans while ensuring a positive patient experience.
ConsultingDentalInformation TechnologyMedicalSoftware
Responsibilities
Dental terminology knowledge and ability to explain to patients
Dental insurance knowledge - able to understand insurance verification, pre-determination, EOBs
Open dental usage knowledge - ability to make/ edit appointments, to enter patient and patient's insurance information
Knowledge how to calculate copays, deductibles, and downgrades
Ability to coordinate patients' schedule and flow in the office
Ability to explain treatment plans and arrange third party financing if needed
Ability to quick learn and to multitask
Review and explain treatment plans to patients in a clear and compassionate manner
Coordinate treatment sequencing with doctors and clinical staff
Present financial options, including insurance benefits, estimates, and payment plans
Verify insurance coverage and assist patients in understanding their benefits
Obtain patient consent and signatures for treatment plans
Schedule treatment appointments efficiently and accurately
Follow up with patients regarding pending or unscheduled treatment
Maintain accurate and complete patient records and documentation
Communicate professionally with patients, doctors, and team members
Support a positive patient experience through a friendly, caring, and confident approach
Qualification
Required
Dental terminology knowledge and ability to explain to patients
Dental insurance knowledge - able to understand insurance verification, pre-determination, EOBs
Open dental usage knowledge - ability to make/ edit appointments, to enter patient and patient's insurance information
Knowledge how to calculate copays, deductibles, and downgrades
Ability to coordinate patients' schedule and flow in the office
Ability to explain treatment plans and arrange third party financing if needed
Ability to quick learn and to multitask
Review and explain treatment plans to patients in a clear and compassionate manner
Coordinate treatment sequencing with doctors and clinical staff
Present financial options, including insurance benefits, estimates, and payment plans
Verify insurance coverage and assist patients in understanding their benefits
Obtain patient consent and signatures for treatment plans
Schedule treatment appointments efficiently and accurately
Follow up with patients regarding pending or unscheduled treatment
Maintain accurate and complete patient records and documentation
Communicate professionally with patients, doctors, and team members
Support a positive patient experience through a friendly, caring, and confident approach
Candidates must be well-spoken and have a polished look as well as very positive and friendly attitudes at all times
Experience: dental office: 2 years (Required)
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Company
Dental Office Software
Com mais de 25 anos de atuação, somos uma referência em soluções para a odontologia, impactando mais de 40 mil dentistas.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase