General Dynamics Information Technology ยท 4 hours ago
Process Engineer
USA NC Fort Bragg
Full-time
Onsite
Mid, Senior Level
$89K/yr - $121K/yr
5+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to U.S. government agencies. The Business Process Analyst Senior will design and optimize processes to enhance operational efficiency and support critical government missions, while leveraging technology to improve customer experiences.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for designing, implementing, controlling, and optimizing processes, especially continuous processes across a range of organization disciplines
Responsible for performing thorough and comprehensive research regarding technological applications and viable solutions to match future technological capabilities to user requirements and existing technological gaps
Provide the ability to affect technological decisions that directly impact enterprise-wide integration of knowledge management both internal and external to the organization
Leverage human centered design, customer journey mapping, and a basic understanding of customer/organizational needs in order to make recommendations to technological solutions that improve the customer experience
Interface between business (customer support) processes and IT support for shared understanding of service value chains and services - Build process maps, value stream maps, customer journey maps, etc
Planning integration of new technologies (to include building RMF (Risk Management Framework) packages for applications and risk assessments for processes being used. This can extend outwards to include things such as the organizational impact)
Research and development of new products (this can include design responsibilities)
Monitoring of IT value streams - Data collection, interpretation and presentation (visualizations and report writing)
Oversight of processes and working to maintain optimization of the core tasks
Assisting Process Technicians in troubleshooting in the event of a problem
Presentation of data and reports to senior colleagues and management
Continual elevation of applications and processes to ensure both efficiency and quality remain high
Use of simulation software in the development of new processes
Qualification
Required
Top Secret/SCI clearance level required
US citizenship required
Associates Degree
5+ years of related experience
5-10+ years of IT experience
Business, Continuous Process Improvement, Information Technology Project Management, Process Mapping, Project Management skills
Preferred
Process improvement (Lean, Six Sigma)
Business intelligence
Knowledge Management
IT Project Management (technology integration)
Agile (Scrum) project management
DevOps
ITIL
Benefits
Comprehensive benefits and wellness packages
401K with company match
Variety of medical plan options
Some with Health Savings Accounts
Dental plan options
A vision plan
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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