U.S. Legal Support ยท 6 hours ago
Client Support Analyst
CA-Sacramento-2450 Venture Oaks Way, Sacramento, CA, US
Full-time
Onsite
New Grad, Entry LevelU.S. Legal Support is seeking a Client Support Analyst to be the first point of contact for clients, ensuring their needs are met with efficiency and professionalism. The role involves handling a high volume of interactions and collaborating with other departments to resolve inquiries, all while delivering exceptional service.
LegalProfessional Services
Responsibilities
Respond to client inquiries via phone and email with professionalism and urgency
Act as a liaison between departments to ensure seamless issue resolution
Support office operations by assisting at the front desk when needed
Facilitate hybrid legal proceedings via Zoom and handle document-related tasks
Provide an outstanding client experience from start to finish
Qualification
Required
High school diploma or equivalent
A customer-focused mindset with strong communication skills
Ability to learn and navigate multiple systems with ease
A team player who thrives in a collaborative environment
Strong organizational skills with the ability to prioritize and meet deadlines
Preferred
Legal experience is a plus, but not required!
Benefits
Comprehensive benefits
Medical, dental, and vision coverage
Parental leave
LifeLock identity protection
Company
U.S. Legal Support
U.S. Legal Support is a preeminent provider of a suite of litigation support services including court reporting, record retrieval.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-04Private Equity
Leadership Team
Charles F. Schugart
President & CEO
Jim Cunningham
SR VP & Division President
Recent News
Company data provided by crunchbase