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Follett Software · 2 days ago

People Operations Associate

United States

Full-time

Remote

New Grad, Entry Level

Follett Software is dedicated to empowering educators with transformative technology to enhance student success. They are seeking a People Operations Associate to support and scale their People function, focusing on executing People systems and managing employee lifecycle operations.

Higher Education

Responsibilities

Support and execute People systems work across the employee lifecycle, including configuring workflows, launching surveys and programs, supporting reporting, and enabling effective use of tools across the employee lifecycle

Assist with administration and effective use of our People technology ecosystem, including HRIS, performance, engagement, recognition, and compliance tools

Support job changes and other employee lifecycle updates, ensuring employee data remains accurate and systems are kept up to date

Manage and continuously improve onboarding and offboarding processes in partnership with the People team

Support ongoing compliance work, including policy acknowledgements, required trainings, audits, and documentation

Partner with the People team and cross-functional stakeholders to support reporting, audits, and data integrity

Regularly update internal People Operations resources on Sharepoint, ensuring documentation remains accurate and up to date

Help maintain compliance calendars, ensure deadlines are met, and escalate potential gaps or risks as appropriate

Ensure People Operations processes are documented, repeatable, and employee-friendly, and help identify opportunities to streamline or improve them

Jump in to support special projects across the People team as needed

Qualification

HRIS administrationPeople Operations experienceAttention to detailProactive mindsetRemote team experienceInterest in growthClear communicationConfidentiality

Required

Bachelor's degree in a related field or equivalent work experience

Experience supporting People Operations and/or HR systems in a growing organization

Hands-on experience administering HR and People tools such as Rippling, Lattice, Awardco, and Traliant, or similar platforms

Strong attention to detail and comfort managing multiple systems and processes at once

A proactive, ownership-oriented mindset — you notice gaps, ask questions, and take initiative without waiting for explicit direction

Ability to work independently while knowing when to ask for input or escalate

Clear, thoughtful communicator who enjoys being helpful and responsive

Interest in growing your People Operations skill set and taking on increasing responsibility over time

Proven ability to maintain confidentiality and handle sensitive information with discretion

Preferred

Experience working in Tech or Saas preferred

Experience working on a fully remote or highly distributed team, with comfort operating independently and collaborating asynchronously preferred

Benefits

Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted)

Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching

Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans

Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time

Retirement savings with employer match, vesting every pay period

Flexible Spending Accounts for healthcare and dependent care

Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services

Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success