Card Kingdom ยท 2 hours ago
Operations Specialist - Grading Department
Monroe, Monroe, WA, US
Full-time
Onsite
New Grad, Entry Level
$20.50/hr - $24.25/hrCard Kingdom has served Magic: The Gathering players across the world for over 20 years, and they are seeking an Operations Specialist for their Grading Department. The role focuses on the organization, inventory, and distribution of trading card game products, ensuring accurate inventory management and timely order fulfillment.
E-CommerceInternet
Responsibilities
Daily picking and restocking of Magic: The Gathering singles, ensuring proper alignment between physical and digital inventory
Preparation and packaging of orders
Inspecting orders for any discrepancies before shipment
Handling of special customer requests, customer notes, and product returns
Execution of team-based targets for service level agreements
Regular quality assurance checks and set audits in the proprietary inventory system, including sorting cards by set and title multiple times a day
Assisting in processing, auditing, and restocking various inventories
Creating, picking, and shipping products to retail locations
Handling incoming product releases
Providing excellent customer service to vendors, mail carriers, and internal departments
Operating and troubleshooting card sorting machines, order verification systems, and collation equipment while adhering to all safety protocols
Operating warehouse equipment, such as pallet jacks, in accordance with safety standards
Using Warehouse Management System (WMS) or other ERP systems to manage inventory and transfers
Maintaining a safe and efficient work environment, adhering to company safety regulations, and keeping work areas clean and organized
Developing and maintaining knowledge of Magic: The Gathering products and card play
Participating in team meetings, projects, and continuous improvement initiatives as assigned
Working effectively both in a team and independently to solve problems and find solutions
Carrying out other duties as assigned, contributing to the overall success of Card Operations
Qualification
Required
High school diploma, GED, or equivalent work experience
Basic math skills
Ability to work overtime as needed
Proficiency in electronic inventory management systems and MS Office suite
Superior verbal and written communication skills to effectively interact with various stakeholders
Proven attention to detail, with experience in performing repetitive tasks accurately and efficiently
Exceptional time management and organizational skills, with the ability to manage multiple tasks simultaneously
A positive work attitude and a self-competitive mindset to constantly aim for improved performance
Flexibility to adapt to a dynamic warehouse environment and the willingness to learn new tasks and procedures
Proven attention to detail, with experience in performing repetitive tasks accurately and efficiently
Strong visual acuity
Must be able to work in a sedentary role
Proficient 10-key skills
Manual dexterity with consistent fine finger manipulation
The capacity to stand and work on hard surfaces for extended periods, up to 8 hours per day
Frequent wrist flexion/extension in repetitive motions
Occasional squatting, kneeling, bending, stooping, reaching, twisting at waist may be required
Capability to lift up to 50 lbs. occasionally
Benefits
Paid Time Off: Up to 120 hours (3 weeks) accrued in first year, plus 8 hours granted at 90 days for new hires
Paid Time Off: Increased accruals after 1 year, and 3 years
Company Holidays: 8 Paid Holidays
Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance
Retirement: 401(k)
Flexible Spending Accounts and Health Savings Accounts
Pre-Tax Commuter Benefits
Supplemental Life and AD&D Insurance
Accident, Critical Illness and Hospital Confinement Plans
Employee Assistance Program
Employee Discount
Company
Card Kingdom
Card Kingdom sells magic: the gathering cards and supplies.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageRecent News
2024-12-28
Company data provided by crunchbase