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Einstein Bros Bagels · 2 days ago

Manager, Supply Chain

US - Brooklyn Center, MN

Full-time

Onsite

Senior Level

$91K/yr - $151K/yr

5+ years exp

Caribou Coffee is dedicated to creating day-making experiences and is seeking a Supply Chain Manager to develop and execute strategies that enhance transportation and supply chain operations. This role involves overseeing vendor relationships, managing freight costs, and mentoring the supply chain team to support the company's growth objectives.

CoffeeFood and BeverageFood ProcessingRestaurants

Responsibilities

Lead the design and optimization of the supply chain network, including warehouse, distribution center selection, and outbound route design to support business goals

Accountable for negotiated freight rates and fees associated with the transportation and distribution network, owning relevant contracts and providing inputs for financial planning and annual operating plans

Ensure sufficient system-wide distribution center capacity, including baseline storage, seasonal flexibility, and load leveling to meet business needs

Drive process improvements and freight carrier consolidation to enhance efficiency, reduce costs, and increase responsiveness

Collaborate with Finance, Sourcing, Product, Food Safety, Store Ops, USR, and Warehouse teams to align supply chain activities with overall business strategies, ensuring seamless integration across functions

Evaluate potential partnerships and new business opportunities, develop business cases and supply chain strategies to drive growth

Identify annual savings targets and implement strategies to achieve cost savings while enhancing store-level profitability

Build and maintain strong relationships with supply chain vendors (e.g. 3PL, Transportation, Warehouse), negotiating favorable terms and ensuring adherence to quality and delivery standards

Develop and implement a strategic supply chain plan that supports the company’s growth objectives, operational goals, and customer satisfaction targets

Leverage data analytics and key performance indicators (KPIs) to monitor supply chain performance, make informed decisions, and drive continuous improvement

Oversee performance management for 3PL partners, focusing on metrics such as cost, on-time transportation, fill rates, distribution center accuracy, and shelf-life management

Conduct business reviews and lead the annual planning process with 3PL partners, aligning their objectives with Caribou’s supply chain strategies

Act as the primary point of contact for escalations and issue resolution, coordinating with cross-functional teams to ensure efficient operations

Maintain accurate schedules for inbound, intra-network transfers, and outbound logistics, coordinating with internal and external partners as needed

Manage logistics for new store openings, including scheduling deliveries, updating order schedules, and coordinating with Franchisees and 3PL partners

Oversee permanent, temporary and holiday scheduling processes, ensuring seamless adjustments to meet fluctuating demands

Represent transportation and distribution in cross-functional, collaborative planning for non-ordinary inventory movements

Work cross functionally with the procurement team to ensure demand planning and inventory accuracy

Seek ways to improve performance and reduce/control costs in our international logistics operations

Lead efforts, in partnership with Development and Sourcing teams, to expand the global distribution network, including identifying, standing up, and managing distribution partnerships in all markets globally

Evaluate and cultivate strategic partnerships that support Caribou’s expansion and supply chain optimization goals

Lead, direct, and mentor a team of direct reports, ensuring they have the guidance and strategic direction needed to perform their duties effectively and in alignment with organizational goals and priorities

Take ownership of the team’s deliverables, ensuring high-quality work that meets business needs and aligns with organizational priorities

Set performance expectations and regularly monitor progress, providing constructive feedback and coaching as needed

Foster a positive team culture that encourages collaboration, accountability, and adherence to Caribou’s core values, leading by example in demonstrating professionalism, integrity, and a strong work ethic

Serve as a champion for organizational change, effectively communicating the vision, rationale, and benefits of transformation initiatives. Lead a team through periods of change with clarity and confidence, fostering resilience and adaptability

Qualification

Supply Chain ManagementLogisticsContract NegotiationsData AnalyticsProject ManagementChange ManagementPeople ManagementLeadershipCommunicationStrategic Thinking

Required

Bachelor's degree in Supply Chain Management, Business Administration, or a related field

5+ years of experience in supply chain management, with expertise in logistics, transportation, inventory management, demand planning, and distribution operations

Demonstrated experience with supply chain network design, cost management, and contract negotiations

Culture and Brand Champion: Consistently embodies and promotes the organization's culture and values, serving as an advocate for the brand and fostering a positive, inclusive work environment that aligns with the company's mission and enhances its reputation

Strategic Thinking and Decision-Making: Skilled in creating and executing strategic initiatives that align with company objectives and drive engagement and organizational success

Communication and Collaboration: Clearly communicate business strategies, goals, and expectations across leadership and teams to build rapport and alignment. Demonstrates an openness to giving and receiving feedback

Analytical and Project Management Skills: Strong ability to interpret data and insights to guide decision-making, develop creative solutions, and manage complex projects to optimize performance

Change Management and Adaptability: Experience leading change initiatives, with a flexible and problem-solving approach to evolving business needs. Comfortable with ambiguity

Leadership and People Management: Proven ability to lead and inspire teams, foster a high-performance culture, and develop talent aligned with organizational goals

Strong business acumen with the ability to navigate financial and operational contexts and leverage data-driven insights to influence decisions

Strategic thinker with strong analytical and organizational skills, adept at managing multiple projects and implementing innovative solutions to enhance supply chain effectiveness