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Landis+Gyr · 10 hours ago

Technical Trainer II

Lafayette, IN

Full-time

Hybrid

Mid Level

$73K/yr - $90K/yr

3+ years exp

Landis+Gyr is a global leader in energy management solutions, empowering utilities and consumers to optimize energy usage. The Technical Trainer II will train customers, contractors, and company personnel in the application, operation, maintenance, and installation of company software products.

ElectronicsEnergyEnergy Efficiency

Responsibilities

Develop training plans and curricula and manage training development and delivery

Develop training plans for Support Services, Sales and other departments as new releases of software and hardware become available

Develop, deliver and maintain on-line training modules currently delivered via WebEx

Develop and teach classes in the most advanced applications, operation, maintenance and installation of company software products

Teach classes at regional training facilities, customer locations and via WebEx

Coordinate training activities (room setup, courseware shipping, travel accommodations, etc.) for all training events

Deliver presentations and seminars at trade shows and user conferences as requested

Research the training needs of our customers and implement or recommend improvements

Develop and maintain courseware material used for training events. This material may include manuals, handouts, presentations, multi-media, etc

Develop and deliver customized training at customer locations

Guide students in the performance of class exercises

Coordinate the learning environment and evaluation of student performance against objectives

Assist in training and evaluating other instructors against certification requirements

Qualification

Technical training experienceElectric utility knowledgeSoftware analytics understandingCurriculum developmentMicrosoft Office SuitePresentation skillsPlanningOrganizationCustomer serviceCommunication skills

Required

Bachelor's degree in electronics, computer science, or related field, plus three to five years' experience in technical training

Understanding of how utilities operate, various back end IT systems (MDM, AMI, OMS, GIS, DMS, SCADA, CIS, DRMS) that they use, information stored in these systems, their functionality and operation

Understanding of the electric power distribution system, power flows, typical distribution assets and their use, common utility operational concerns, common electrical terminology

Excellent presentation and communication skills

Can develop and design training curricula

Can run software demos for customers

Ability to effectively communicate both verbally and in writing

Strong planning and organizational skills

Ability to read, analyze, and interpret common scientific and technical journals

Must have a valid driver's license

Excellent Computer knowledge

Solid skill in Microsoft Office Suite

Ability to consistently project Landis+Gyr core values

Strong self-initiative and willingness to accept challenging projects

Ability to work independently with limited supervision