Chase · 8 hours ago
Product Delivery Manager, Vice President
8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
Full-time
Onsite
Mid, Senior Level
5+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Delivery Manager, you will lead end-to-end product delivery processes and drive cross-functional collaboration to enhance customer experiences and operational excellence.
BankingFinancial Services
Responsibilities
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Deliver continuous improvement initiatives to streamline product delivery and enhance customer experience
Manage collaboration with cross-functional teams to identify and implement solutions that address operational challenges and boost efficiency
Govern key performance indicators to assess product delivery success and inform future enhancements
Lead key facilitations to support effective communication among stakeholders to ensure alignment and timely resolution of issues throughout the delivery process
Qualification
Required
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Apply deep expertise in product delivery to oversee complex implementations and drive operational excellence
Execute change readiness and management activities to ensure smooth transitions and minimize disruption
Implement continuous improvement strategies to optimize delivery processes and enhance team performance
Preferred
Proficient knowledge of the product development life cycle, design, and data analytics
Leverage product development life cycle and design expertise to guide delivery strategies and enhance product usability
Apply data analytics to monitor performance and inform process improvements
Integrate insights to continuously optimize product delivery and customer outcomes
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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