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Health First · 1 day ago

Certified Medical Assistant - Internal Medicine

Palm Bay, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Health First is a healthcare organization committed to providing comprehensive patient care. They are seeking a Certified Medical Assistant to ensure patients receive whole care during office visits, including conducting clinical intakes and managing patient communications.

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Responsibilities

Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. Perform clinical intake to include vital signs, medical history, surgical history, social history, and verification of patient’s current medications

Prepare and administer medications as ordered by provider utilizing the “6 Rights” of Medication Administration, to include documentation and coding. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider

Assist in stocking and ordering of supplies as well as maintenance of equipment. Coordinates medical supply ordering with site manager

Prepare patients for examination and have pre-work available for provider as directed, to include notes, diagnostic test results and imaging

Prepare and perform point of care testing and/or specimen collection as directed by provider

Track and communicate to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or EMR buckets. Communicates to physician abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation

Follow safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given. Complete and document adverse events, infection control and quality control measures as required. Complies with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as Deliver excellent customer service to the patients/families and other care providers

Maintains patient flow after check in. Discuss patient flow with physician according to urgency and daily patient load. Ability to assist more than one provider at a time

May provide coverage in other areas of medical group or office to support other departmental needs including patient registration, payment collections, patient checkout and appointment scheduling

Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual

Answer internal and external customer phone calls and direct messages to the appropriate individuals. Ensure all documentation is complete and documented in the Electronic Medical Record. Act as a liaison between support services and other clinical divisions

Provide customer follow up and education to ensure customer’s participation in their care and showing respect for their needs. Adjust communications to meet the customer’s needs, expectations, age, culture, and individual differences

Qualification

Medical Assistant CertificationBasic Life Support CertificationPoint of Care TestingMedical TerminologyCustomer Service SkillsKeyboarding SkillsColorblind Testing

Required

Technical Diploma in Medical Assisting

Medical Assistant Certification (CMA) in the State of Florida

American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained

Must be able to pass colorblind testing to perform point-of-care (POC) tests requiring color change

Strong customer service skills including knowledge of recovery techniques

Knowledge of Medical Terminology

Keyboarding skills

Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently

May occasionally include lifting or moving objects up to 50 pounds, with or without assistance

May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead

May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift

May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise

May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines

Communicating with others to exchange information

Visual acuity and hand-eye coordination to perform tasks

May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle