First National Bank of America · 1 day ago
Bilingual CSR (Part-Time)
Lansing, MI
Part-time
Onsite
New Grad, Entry LevelFirst National Bank of America is seeking customer focused bilingual candidates to work in our call center. The role involves handling customer inquiries and providing exceptional service in a fast-paced environment.
BankingFinancial ServicesFinTechPayments
No H1B
Responsibilities
Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
Resolve our loan customers’ requests timely and professionally
Engage in outbound calls to provide exceptional service and follow up for our customers
Create and maintain appropriate customer records
Qualification
Required
Bilingual (Spanish/English) required
Exceptional communication and customer service skills
Goal-driven and thrive in a fast-paced environment
Ability to multitask and focus in a busy office environment
Benefits
Discounted childcare
Pet Insurance
401k with employer match
Adjustable desks that can be raised or lowered to sit or stand
Complimentary snacks
Company
First National Bank of America
First National Bank of America is a bank providing checking accounts, residential, and commercial loan services.
Founded in 1955
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
B
Bruce Maguire
Vice President
Recent News
2025-07-29
Business Insider
2024-04-07
Company data provided by crunchbase