Complete Staffing Solutions · 16 hours ago
Customer Service Representative ($22/hr)
Bellingham, MA
Full-time
Hybrid
New Grad, Entry Level
$22/hr - $22/hrComplete Staffing Solutions is seeking a Remote Call Center Representative to provide professional customer support to franchisees, drivers, and consumers. The role involves handling inbound calls, processing orders, and maintaining communication while meeting quality and performance standards.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Handle inbound calls related to order status, shipment schedules, credits, and product questions
Track and resolve issues through an internal ticketing system within 24–48 hours
Process orders accurately and efficiently
Deliver clear, professional, and customer-focused communication
Suggest solutions and alternatives to meet customer needs
Maintain knowledge of products, services, and internal systems
Meet quality, productivity, and performance standards
Assist with non-call work and special projects as needed
Qualification
Required
Call center experience required
Zoom Contact Center experience required
Strong customer service and communication skills
Comfortable multitasking across multiple systems
Reliable, punctual, and professional
Able to work flexible hours, including occasional weekends/holidays
Company
Complete Staffing Solutions
Complete Staffing Solutions is a staffing and recruiting company that offers finance, accounting, and administrative staffing solutions.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Martin
Managing Partner
Daniel Pelham
Executive Recruitment Partner
Company data provided by crunchbase