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Hubbell Incorporated · 4 days ago

Inside Sales Territory Coordinator

Fenton, MO

Full-time

Onsite

Entry Level

4+ years exp

Hubbell Incorporated is a leading global manufacturer of high quality electrical and utility solutions. The Inside Sales Territory Coordinator will manage the full account lifecycle and serve as the primary point of contact for customers and sales teams, ensuring customer satisfaction and operational efficiency through proactive engagement and collaboration.

Electrical & Electronic Manufacturing

Responsibilities

Serve as the primary point of contact for all customer and sales team inquiries within the territory

Build and maintain strong customer relationships through daily engagement and support

Provide customer service functions to distributors, including price and availability information, literature updates, and order expedites

Manage the full account lifecycle, including onboarding, order processing, and ongoing support

Review customer purchase orders for accuracy and request revisions as needed

Process and monitor payment in advance and credit card orders

Work with Accounts Receivable and collections to resolve past due invoices to minimize order delays

Create, change, and extend customer accounts

Maintain clear, up to date records and documentation

Assist in managing project orders through the full cycle, ensuring delivery and documentation commitments are met

Act as a conduit between Sales, Distributors, and internal departments for quotes, bid packages, customer service, and submittals

Partner with planning and purchasing teams to expedite orders and improve ship dates

Review and analyze daily backlog reports and communicate updates to customers regarding open orders, weekly shipments, and past due orders

Liaise between Customer Service, Operations, Product Management, Technical Services, and other internal teams to resolve issues and streamline communication

Partner with sales and product management to support territory growth and strategic initiatives

Provide limited pricing support in accordance with company policy

Assist customers with basic technical questions with support from the Technical Services team

Manage customer inquiries via phone, email, and Salesforce.com

Create and manage workflows

Process customer returns and credit requests

Attend meetings and training sessions as requested

Perform other duties and responsibilities as assigned

Qualification

Salesforce.comSAPExcelAnalytical skillsProject managementCustomer serviceCommunication skillsOrganizational skills

Required

BS degree in Business, Management or related field or 4 years of equivalent experience working for a manufacturing company with a fully integrated ERP system (preferably SAP)

Strong analytical skills are essential

Highly organized with an ability to work well under tight time constraints

Ability to manage multiple priorities simultaneously

Must be strong in Excel (incl. v-lookups, pivot tables)

Strong ability to communicate data and materials in easily understandable terms to all functions

Preferred

Experience leading physical inventories and/or other cross-functional projects desired

Company

Hubbell Incorporated

Hubbell Incorporated is a leading manufacturer of utility and electrical solutions that help build more reliable, resilient, and renewable energy infrastructure.

Founded in 1888

Shelton, Connecticut, US

10001+ employees