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Campers Inn RV · 5 hours ago

Delivery Coordinator

Seffner, FL, US

Full-time

Onsite

Entry Level

$52K/yr - $75K/yr

1+ years exp

Campers Inn RV is the Nation’s Largest Family-Operated RV Dealership, looking for a Delivery Coordinator. This role is responsible for scheduling appointments for RV delivery and serving as a point of contact for customers, ensuring excellent service and readiness of the units for delivery.

AutomotiveLogistics

Responsibilities

Maintains a thorough knowledge of RV parts and accessories

Exceptional customer service skills with the desire to exceed expectations

Ability to greet, educate and sell RV products to customers

Schedule appointments with designated staff

Coordinates readiness of the unit

Serves as the point of contact between staff and customer

Demonstrates features and proper use of the vehicle, show the customer navigation, (i.e. help them connect Bluetooth to their mobile phone)

Makes sure customer is aware of status of unit

Makes sure unit is ready for customer on day of delivery

May cross train to perform other duties (Service Writer, Cashier)

Performs other miscellaneous duties as assigned

Qualification

RV dealership experienceCustomer serviceComputer skillsMS Office proficiencyFollow-up skillsRV partsLearn softwareOrganizational skills

Required

High school diploma or equivalent is required

Must have intermediate computer skills

Must have excellent organizational and follow-up skills

Proficient with MS Office

Knowledge or ability to learn company system applications, including Motility Systems2K and other software as applicable

Requires continuous visual ability for use of computer, files, and reports

Ability to bend or sit for long periods of time

Ability to reach above shoulders and lift a minimum of 50 pounds

Preferred

Valid driver's license and good driving record is preferred

One year of RV dealership experience or RV owner highly preferred

Minimum 6 months customer service background preferred

Working knowledge of policies and procedure of RV sales and service departments is preferred

Benefits

Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education

Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including: Major Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance (Basic, Supplemental, Spouse, and Child available), Employee Assistance Program (EAP), Paid Time Off, Qualified retirement plan (401k) with Employer Match