Apply on Employer Site

Slide · 8 hours ago

Claims Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Slide Insurance is an innovative company driven by passion and technology. The Claims Manager will oversee a team of Claims Examiners, ensuring excellent customer service and compliance while managing the claims process and team performance.

Artificial Intelligence (AI)Financial ServicesInsuranceInsurTechProperty Insurance

Growth Opportunities

Responsibilities

Manage daily activities of a team of Claims Examiners to include coaching, development, and goal setting/management

Ensure superior customer service is delivered with each insured, as well as external business partners, throughout the process of handling and/or disposition of claims

Evaluate claims and rectify policy coverage issues in excess of Examiner authority

Conduct Open and Closed File Reviews to evaluate and document overall operational value

Develop and analyze statistical reports

Delegate settlement authority and utilize delegated authority effectively

Facilitate the settling of complex claims and process related paperwork

Provide leadership to team members and regularly conduct effective and timely structured Performance Feedback sessions

Assist in conducting team member interviews and make staffing recommendations

Ensure legal compliance, adherence to claims processes, and timely payments

Pursue continued education opportunities to remain abreast of emerging laws or other required changes to insurance-related processes

Perform other duties, as assigned

Qualification

Personal Property ClaimsFlorida Insurance LawsLeadership ExperienceInsurance Legal ProceduresVendor ManagementClaims ProcessingData AnalysisMSO/365 ProficiencyXactimate ProficiencyInterpersonal SkillsTime ManagementCommunication SkillsOrganizational SkillsAdaptability

Required

Bachelor's degree or High School diploma and equivalent relevant work experience required

5+ years of experience in Personal Property Claims dealing with a wide variety of property claims required

2+ years of leadership experience including setting of goals and managing performance

2+ years of experience working directly for an insurance carrier

3+ years' experience with Florida insurance laws and Florida good faith claims handling required

Must have a thorough understanding of insurance-related legal procedures, regulations, and claims processing

Strong vendor management and negotiation skills

Comprehensive knowledge of property claims practices and legal terminology

Demonstrated leadership and managerial skills

Proven ability to be adaptable and flexible; able to adjust to new requirements or unforeseen issues

Excellent interpersonal skills with a focus on excellent customer service

Strong planning and organizational skills

Exceptional time management skills; ability to prioritize tasks and allocate resources efficiently

Data-driven, analytical approach necessary

Strong written and verbal communication skills with the ability to professionally interact with team members in other departments

Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions

Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook

Preferred

Industry designations or certifications a plus

Xactimate proficiency a plus

Benefits

Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional.

A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!

Company

Slide

Glassdoor4.3

Slide is a technology-enabled insurance company that makes it easy for modern consumers to choose the right coverage for their unique needs and budgets.

Founded in 2021

Tampa, Florida, USA

201-500 employees