Service Technician jobs in United States
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Acme Tools · 2 hours ago

Service Technician

Acme Tools is a family-owned company that has been a trusted source for tools and equipment for over 75 years. They are seeking a Service Technician to diagnose and repair mechanical and electrical issues on motorized power equipment, while providing excellent customer service and maintaining a clean work environment.

Retail
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Work & Life Balance

Responsibilities

Inspecting, troubleshooting, and repairing various issues on motorized power equipment and tools
Performing service calls on the road and communicating with customers about equipment issues, maintenance plans, and work performed
Performing routine engine maintenance (lubricating parts, replacing spark plugs, testing and inspecting engines for malfunctioning parts, repairing and replacing worn/defective/broken parts, and reassembling and reinstalling components and engines following repairs)
Cleaning up tools and work areas after each project, keeping indoor and outdoor workstations clean and clear from obstructions, and maintaining clean and working service trucks
Prioritizing your work schedule, especially during busy seasonal times
Clearly communicating with the Service Supervisor and Parts department to ensure parts are ordered and received in a timely manner
Accurately record keeping, including inspections, test results, work performed, and parts used
Assisting as sales support if needed
Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
Completing related tasks as assigned

Qualification

Mechanical experienceDiagnostic toolsComputer skillsCustomer service skillsTroubleshooting

Required

A valid Driver's License with a clean driving record
To be willing to work indoors and outdoors in all seasons
To be willing to cross-train in other repair areas and help work on anything sold at Acme Tools
Lift up to 75 lbs
Stand and walk for up to 10 hours
Frequently push, pull, squat, bend, and reach

Preferred

Computer skills
Mechanical experience
Customer service skills

Benefits

Generous PTO from day 1
Work-Life Balance - enjoy evenings, most weekends, and holidays off
6 paid holidays
Medical, Dental, and Vision insurance plans
Employee Discounts
Climate-controlled shop with the latest equipment in a new, clean facility
Convenient, easy-to-access Fargo location
Medical and Dependent Care Flexible Spending Accounts
Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs
Traditional and Roth 401K plans with company matching
Tools provided as needed
100% company-paid Group Life Insurance
Additional Voluntary Life Insurance
100% company-paid Short and Long-term Disability Coverage
A Supportive and Collaborative Work Environment where your contributions matter

Company

Acme Tools

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Acme Tools is a retail company that provides retailing tools and equipment.

Funding

Current Stage
Late Stage

Leadership Team

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Dean Spicer
Chief Technology Officer
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Scott Foyt
Chief Financial Officer
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Company data provided by crunchbase