SymphonicHCM · 2 weeks ago
Wire and Electronic Banking Specialist
SymphonicHCM is seeking a Wire and Electronic Banking Specialist who will play a critical role in processing, monitoring, and reconciling wire transfers and electronic funds transactions with precision and speed. This position ensures every transaction is accurate, timely, and fully compliant with internal controls and regulatory standards while acting as a key liaison between the bank, its customers, and internal teams.
Responsibilities
Initiate, verify, and process incoming and outgoing domestic and international wire transfers. Ensure wires are completed accurately and within established timeframes
Authenticate wire requests in compliance with internal security protocols
Manage ACH (Automated Clearing House) transactions, stop payments, and returns
Process and support for wires (not sure if this is specifically in Dawn's); processing and support for other electronic banking activity, including ACH, RDC, Mobile Deposit, Bill Pay
Support clients with online banking transactions, transfers, and troubleshooting
Provide technical support for online banking platforms and electronic payment systems
Assist clients with inquiries related to wire transfers, ACH, and other digital banking services
Educate customers on secure electronic banking practices
Ensure all electronic transactions follow regulatory guidelines (e.g., OFAC, BSA/AML)
Perform OFAC screening and report any suspicious or blocked transactions
Maintain accurate documentation and audit trails for all wire and EFT activities
Reconcile wire and ACH activity daily, resolving discrepancies promptly
Prepare internal reports on electronic transaction volumes and exceptions
Assist in monthly and quarterly reporting related to wire/EFT activity
Maintain current knowledge and follow all bank financial and security regulations and procedures
Qualification
Required
2+ years of experience in wire processing, electronic banking, or treasury operations in a financial institution
Proficient in Microsoft Office (Excel, Outlook) and core banking systems
Strong understanding of domestic and international wire processing standards and regulations
Knowledge of ACH/NACHA rules, OFAC regulations, and other regulatory requirements
High level of accuracy, attention to detail, and ability to work under pressure
Preferred
Associate's or Bachelor's degree in Finance, Accounting, or a related field is a plus
Experience with Fedwire, SWIFT, ACH, and online banking platforms (e.g., FIS, Fiserv, Jack Henry) is highly desirable
Company
SymphonicHCM
SymphonicHCM offers human capital management solutions, focusing on talent acquisition and employee engagement.
Funding
Current Stage
Early StageCompany data provided by crunchbase