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LifeStation · 3 days ago

B2B Senior Partner Success Manager

United States

Full-time

Remote

Senior Level

$80K/yr - $105K/yr

7+ years exp

LifeStation is a profitable, self-funded healthcare technology leader enabling independence for seniors and peace of mind for their loved ones. They are seeking a B2B Senior Partner Success Manager to drive growth and impact by managing key accounts, optimizing performance, and ensuring exceptional service to partners.

Health CareMedical Device

Responsibilities

Serve as the ultimate business owner for a portfolio of key B2B accounts

Establish yourself as a trusted advisor, leading executive-level communication and ensuring partner success aligns with LifeStation's growth objectives

Analyze key performance indicators (KPIs), identify macro-trends, and proactively develop and implement strategies to maximize adoption, address structural challenges, and drive superior outcomes for both the partner and LifeStation

Act as the cross-functional project leader, orchestrating seamless collaboration across Sales, Partner Operations, Product, and Technology teams to resolve major issues and advocate for product enhancements based on partner needs

Drive the advanced adoption and utilization of our LifeStation Partner Portal and tools, leading high-impact training sessions and ensuring our partners can effectively scale their programs

Deliver an exceptional, proactive service experience that anticipates partner needs, manages complex expectations, and solidifies LifeStation’s reputation as the gold standard in partner support

Qualification

B2B Account ManagementHealthcare ExperienceStrategic Problem-SolvingAnalytical SkillsProject ManagementProactive MindsetInterpersonal SkillsNegotiation SkillsPresentation Skills