athenahealth · 4 hours ago
Director Data Migrations
Boston MA
Full-time
Onsite
Lead/Staff, Director/Executive
$137K/yr - $233K/yr
5+ years expathenahealth is committed to creating a thriving ecosystem that delivers accessible, high-quality healthcare for all. The Data Migration Director will be accountable for the effectiveness and scalability of data migration offerings, leading a cross-functional team to ensure customer data is migrated quickly and reliably, while also shaping the product roadmap based on customer feedback.
Enterprise SoftwareHealth CareInformation TechnologyMedical
Responsibilities
Own athenahealth’s Customer Onboarding Data Migration strategy—defining the operating model, capacity plan, partner approach, quality standards, and customer outcomes that position data migration as a core differentiator
Deliver on a comprehensive vendor management strategy that drives an elevated level of coordination, transparency, and performance. Implement a structure that creates stronger performance accountability
Serve as the executive voice of customer for data migrations, shaping product roadmap priorities, tooling, workflows, and guardrails that improve speed, quality, and scalability across the platform
Drive cross-functional alignment across Sales, Customer Success, Onboarding, and Product, ensuring clear ownership, cohesive execution, and consistent customer outcomes throughout onboarding
Define and operationalize customer-centric KPIs that go beyond traditional measures (e.g., TAT and escalations), using data to drive transparency, accountability, and measurable improvements in early customer outcomes
Own data quality, governance, and executive-level risk management, ensuring no-surprise migrations through strong QA, escalation management, and post-migration validation
Lead the responsible adoption of automation and AI to reduce manual effort, improve accuracy, and scale migrations while maintaining trust, governance, and regulatory integrity
Build and develop a high-performing leadership organization, fostering a strong coaching culture, clear career paths, and sustained functional and technical expertise
Represent athenahealth with authority, communicating trends, insights, and risks to executive stakeholders and engaging customers, partners, and industry forums to reinforce trust and leadership in data migration excellence
Qualification
Required
5+ years in healthcare interoperability or large scale data transformations
Demonstrated ability to distill complex problems and design effective and scalable solutions
Extensive experience leading strategy, technical and escalated conversations with C-level customers and stakeholders
Experience performing partner evaluations in the ETL and data migration sector
Strong technical fluency in EHR data migration fundamentals (extraction, transformation, import, reconciliation, data quality) without needing to be hands-on
Experience building and scaling repeatable migration operating models, including tooling, standards, and partner delivery
Demonstrated ability to partner with Product and Engineering to translate delivery challenges into platform and tooling improvements
Customer-obsessed mindset, focused on transparency, predictability, and accelerating time to value
Experience scaling an on and offshore delivery model with measurable improvements in quality and speed
EHR ecosystem experience (athenahealth a plus)
Demonstrates a customer obsessed leadership mindset, treating trust, transparency, and outcomes as non-negotiable
Leads with a consultative, grounded communication style, able to listen, challenge constructively, and align teams around the customer's perspective
Brings high emotional intelligence and sound judgment to complex situations involving customers, partners, and internal leaders
Benefits
Health and financial benefits
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups
Collaborative workspaces
Flexibility
Events throughout the year, including book clubs, external speakers, and hackathons
Company
athenahealth
Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems.
5001-10000 employees
H1B Sponsorship
athenahealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (84)
2023 (61)
2022 (108)
2021 (84)
2020 (74)
Funding
Current Stage
Public CompanyTotal Funding
$40MKey Investors
Venrock
2021-11-22Acquired
2017-05-18Post Ipo Equity
2007-09-20IPO
Leadership Team
Eddie Ross
Vice President, Payer
Anil Patil
Executive Director Engineering
Recent News
HealthCareIT News
2025-12-30
2025-12-19
Company data provided by crunchbase