IT Support Intern jobs in United States
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Interstates · 4 hours ago

IT Support Intern

Interstates is a company focused on electrical, controls, automation, and OT work that supports industrial facilities. They are seeking an IT Support Intern to provide tech support, troubleshoot issues, and maintain systems, while gaining hands-on experience in a collaborative environment. This internship is ideal for students pursuing a degree in a technology-related field who are eager to learn and contribute.

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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Answer software and hardware support calls for office-based and remote users
Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices
Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals
Deploy and maintain new computers, imaging devices as needed using company standard processes
Research, investigate, and order approved computer products under supervision
Contact vendors for support and warranty service, as necessary
Design and update spreadsheets and simple databases for internal use
Provide basic onboarding, training, and user instruction on common company systems
Participate in testing and basic analysis of computer systems, programs, and user-reported issues
Maintain accurate documentation of procedures, assets, or inventory
Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations
Participate in HIPAA or company-led data security training as required by role
Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements
Assist with security and compliance audits as requested
Communicate effectively and professionally with team members, end-users, and vendors
Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes
Exhibit a positive attitude reflective of Interstates’ values and commitment to service

Qualification

Technical SupportTroubleshootingWindows/Mac SupportData Privacy ComplianceBasic NetworkingCommunication SkillsTeamworkSelf-Motivated

Required

Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field
Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment

Preferred

Basic technical experience—such as coursework, academic projects, or part-time employment/internships in IT support—is preferred but not required
Excellent communication and teamwork skills
Excellent analytical, written and oral communication skills
Ability to work individually and as part of a team
Self-motivated

Benefits

Flexible schedules allow you to focus on your personal life as well as work-life
Lunch gatherings and social activities promotes fun and camaraderie
Support charities and your community through events sponsored and hosted by Interstates

Company

Interstates

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Interstates is a construction company that offers electrical engineering and construction services.

H1B Sponsorship

Interstates has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Scott Peterson
Chief Executive Officer
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Joel Van Egdom
Chief Financial Officer
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Company data provided by crunchbase