JPMorganChase · 2 days ago
Transactions Specialist II / 1st Shift
Indianapolis, IN
Full-time
Onsite
New Grad, Entry LevelJPMorganChase is a leading financial services firm, and they are seeking a Transactions Specialist II to process and service transactions for customer accounts. The role involves handling document transactions, ensuring accuracy, and providing excellent customer service.
Asset ManagementBankingFinancial Services
Responsibilities
Process and clear transactions, adhering to established routines and procedures, ensuring accuracy and timeliness
Handle customer inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints
Escalate non-routine issues to senior team members, applying common sense and experience of similar situations to identify potential solutions
Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes
Maintain up-to-date knowledge of market products and industry regulations, using this knowledge to ensure compliance in all transaction activities
Qualification
Required
Baseline knowledge of transaction management processes, including processing, clearing, servicing, researching, and settling transactions
Demonstrated ability to handle customer inquiries and requests, with a focus on providing a positive customer experience
Experience with escalating non-routine issues, applying common sense and experience of similar situations to identify potential solutions
Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes
Familiarity with market products and industry regulations, with the ability to apply this knowledge to ensure compliance in transaction activities
High school diploma or GED required
Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time
Preferred
Familiarity or developing knowledge of automation and process optimization tools or technologies
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
Crunchbase News
2026-01-08
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