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GEICO · 18 hours ago

Roadside Service Dispatcher

Tucson, AZ

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

GEICO is a leading insurance company that offers quality coverage to millions of customers. They are seeking an Emergency Roadside Service Dispatcher to provide support for policyholders experiencing vehicle issues, ensuring a positive customer experience through effective communication and problem-solving.

Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile

No H1B

Responsibilities

Providing support for policyholders with services like locating a locksmith or dispatching a tow truck

Qualification

Customer serviceComputer proficiencyCommunication skillsTyping abilityWillingness to learnCareer explorationFeedback opennessAdaptability

Required

Experience providing outstanding customer service by fostering trust and growing customer satisfaction

Strong computer proficiency and typing ability – experience with Microsoft Office, e-mail, Web-enabled applications, and database software

Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities

Ability to work comfortably and grow in a fast-paced, high-volume call center environment

Willingness to learn new skills and ability to adjust to changes quickly

Open to feedback to support your performance and development

Eagerness to explore new skills and different career paths

Minimum of high school diploma or equivalent

This role will require that candidates work from the GEICO office at 3050 South Martin Luther King Jr Way, Tucson, AZ 85713

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.

Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.

Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company

GEICO

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GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.

Founded in 1936