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Waste Connections · 3 weeks ago

Residential Customer Service Representative-Penn Waste

6356-Penn Waste

Full-time

Onsite

Entry, Mid Level

2+ years exp

Waste Connections is an integrated services company that provides solid waste collection, transfer, disposal and recycling services. They are seeking a Residential Customer Service Representative to handle customer inquiries, process orders, and resolve service issues.

Environmental ConsultingEnvironmental EngineeringRecycling

Responsibilities

Answering customer calls and processing customer orders for new service, discontinuance, or changes in service

Accepting payments from customers, researching customer billing inquiries and updating customer account information

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues

Qualification

Customer Service ExperienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookVerbal CommunicationWritten Communication

Required

2 years of high volume Customer Service experience

Experience with Microsoft Word, Excel and Outlook

Excellent verbal and written communication skills

Benefits

401(K) with company match; let us help you save for your future

Healthcare; Medical, Dental, Vision

Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

Insurance: Life, Short Term/Long Term Disability