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Minnesota State Colleges and Universities · 9 hours ago

HR Service Center Technician - Human Resources Technician 2

Brooklyn Park

Full-time

Hybrid

Entry, Mid Level

$24.05/hr - $34.65/hr

2+ years exp

Hennepin Technical College is the largest technical college in Minnesota, serving a diverse student population. The HR Service Center Technician will perform advanced HR transactional work and provide technical support to campus HR staff, ensuring effective HR operations and customer service.

EducationHigher EducationUniversities

Comp. & Benefits

No H1B

Responsibilities

Perform advanced HR transactional work including problem identification and resolution for the Minnesota State Colleges and Universities system

Provide technical HR support to campus HR staff in support of supervisors and employees in the areas of HR transaction entry, analysis and reconciliation; leave entry and reporting

Provide customer service and support to Campus HR offices related to transactional work

Respond to routine questions in areas such as salary information, technology use, contract provisions, etc. ensuring that questions are answered accurately or escalated appropriately

Qualification

HR transaction processingAnalytical skillsCustomer serviceHRIS systemsFederalState lawsConfidential material handling

Required

2 years human resources experience processing HR transactions, payroll, or benefits

Analytical skills sufficient to audit data and identify and correct errors

Demonstrated customer service skills sufficient to provide prompt, courteous and accurate information to customers on the phone or through written correspondence and effectively communicate information with tact and diplomacy in a timely manner