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Hirenza · 10 hours ago

Desktop Support Analyst

United States

Full-time

Remote

Mid Level

Robert Half is a globally recognized professional staffing and consulting firm, specializing in providing staffing solutions across various industries. The Desktop Support Analyst will manage daily operations, improve service delivery, and build strong client relationships while supporting the team's strategic initiatives.

Information Technology & Services

Responsibilities

Manage and oversee daily operations within [specific department or function], ensuring alignment with organizational goals and standards

Develop and implement strategies to improve service delivery, operational efficiency, and client satisfaction

Build and maintain strong relationships with clients, understanding their needs and providing tailored staffing or consulting solutions

Collaborate with internal teams to identify talent requirements, facilitate recruitment processes, and ensure timely placement of qualified candidates

Monitor industry trends and best practices to keep the organization at the forefront of staffing solutions

Prepare detailed reports and presentations for senior management, highlighting key performance metrics and improvement opportunities

Ensure compliance with company policies, legal regulations, and ethical standards across all activities

Mentor and support team members, fostering a collaborative and high-performance work environment