Signature Aviation · 8 hours ago
Director, Field Operational Engineering
Orlando, FL, United States
Full-time
Onsite
Director/Executive
10+ years expSignature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences. The Director of Operational Engineering is responsible for overseeing and optimizing the organization's operational systems, delivering next-generation systems, and defining the long-term vision and technology roadmap.
Airlines/Aviation
Responsibilities
Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision.Evaluate emerging technologies and trends to identify opportunities for innovation and improvement
Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency. Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance
Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices
Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities
Champion Agile methodologies to ensure rapid, iterative delivery of solutions. Foster a culture of continuous improvement
Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile) that digitize FBO workflows and enhance TM (Team Member) experiences on the ground
Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services
Promote a DevOps culture. Ensure reliability, scalability, and observability of platforms through Site Reliability Engineering (SRE) principles. Develop and implement FBO standards to ensure operational technology utilization efficiency
Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value
Identify and mitigate risks related to data security, privacy, and regulatory compliance
Ensure compliance with industry regulations and standards by implementing necessary controls and protocols
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field; Master's degree preferred
Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments
Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations
Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints
Strong understanding of operational process optimization, project management, and technology-driven solutions
Proficiency in Lean, Six Sigma, or other process improvement methodologies
Excellent leadership, problem-solving, and decision-making skills
Strong communication and stakeholder management abilities
Experience managing budgets and vendor relationships
Benefits
Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
Company
Signature Aviation
Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tony Lefebvre
Chief Executive Officer
Michael Eshoo
Chief Financial Officer
Company data provided by crunchbase