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Structure Tone · 2 hours ago

CRM Analyst

330 West 34th Street, New York, NY, 10001, US

Full-time

Onsite

Mid, Senior Level

$90K/yr - $130K/yr

5+ years exp

Structure Tone is a company that provides a complete range of construction services. They are seeking a CRM Analyst to manage the adoption and success of the enterprise CRM application, serving as the product expert and liaison between users and development teams.

Construction

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Promote and measure adoption across business development and marketing teams

Provide ‘how-to’ support to Salesforce users and become the SME for Salesforce process and procedures

Build, improve and maintain Salesforce reports and dashboards

Act as a bridge between business stakeholders and the Salesforce/CRM team, identifying challenges and potential solutions, and translating requirements clearly

Partner with local Data Stewards to monitor and assist with data quality efforts and reporting

Expand training resources and curriculum

Document requirements, workflows, and data processes related to Salesforce objects and processes

Manage change requests, service requests, and enhancements

Drive method-based Quality Assurance testing in sandbox and production environments

Partner with the Marketing Systems Analyst to ensure consistent processes and quality data across applications

Collaborate with IT teams to ensure accurate data integration, reporting, and analytics within Salesforce and Power BI

Manage Salesforce Account Engagement (Pardot) application for sending and reporting for quarterly Emails

Participate in testing and adoption of AI (Prompt Builder and Agentforce)

Stay current with Salesforce platform updates and recommend improvements

Qualification

SalesforceCRM analyticsData analysisRelational databasesUser trainingCustomer serviceInterpersonal skillsCommunication skillsOrganizational skillsSelf-starter

Required

5 years of experience in CRM analytics or similar role

Strong skills with relational databases and data models

Strong interpersonal and customer service skills

Comfortable working with colleagues at all levels, including senior leadership

Self-starter

Organized and efficient

Strong written and verbal communication skills

Preferred

Salesforce or similar certifications are a plus

Occasional travel may be required

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

401(k) retirement plan with employer match

Life & AD&D Insurance

Long-term Disability Insurance

Short-term Disability Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Home & Auto Insurance

Family Support

Pre-tax Paid Parking/Public Transportation

Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt

Time Away Benefits

8 Paid Holidays

Group Legal

Employee Stock Purchase Plan

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Company

Structure Tone

Glassdoor4.4

Structure Tone provides general contracting, construction management and project management services. It is a sub-organization of STO Building Group.

Founded in 1971

New York, New York, USA

1001-5000 employees

http://structuretone.com/

H1B Sponsorship

Structure Tone has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (7)

2022 (6)

2021 (6)

2020 (1)