Feuji ยท 14 hours ago
Desktop Support Engineer
Los Angeles County, CA
Contract
Hybrid
Senior Level
5+ years expFeuji is seeking a Senior Onsite Support Engineer to provide high-level technical support for end-user systems and A/V technology. The role focuses on delivering exceptional IT support to executives, ensuring seamless operations in meetings and conferences while also managing desktop support and infrastructure projects.
ConsultingInformation Technology
Hiring Manager
Rehan Qureshi
Responsibilities
Provide dedicated, white-glove IT support to executives and senior staff, ensuring rapid response and minimal downtime
Manage and support all executive workstations, mobile devices, and remote access configurations
Coordinate with executive assistants to schedule and test A/V and teleconferencing systems before meetings
Maintain the highest levels of professionalism, confidentiality, and attention to detail in all interactions
Support, configure, and troubleshoot conference room technologies, including Zoom Rooms, Teams Rooms, projectors, displays, video conferencing systems, microphones, and room scheduling devices
Partner with facilities and vendors to maintain A/V hardware and ensure optimal functionality
Provide on-site A/V support during executive meetings, town halls, and live events
Implement best practices for meeting room setups, device management, and preventive maintenance
Provide Tier 2/3 support for desktops, laptops, printers, mobile devices, and peripherals
Install, configure, and maintain Windows and macOS systems, software, and user profiles
Troubleshoot complex hardware and software issues; escalate when necessary
Support enterprise collaboration tools such as Microsoft 365, Teams, Zoom, and other productivity suites
Maintain asset inventory, system images, and deployment tools (e.g., Intune, SCCM, or JAMF)
Participate in IT infrastructure and end-user computing projects, including migrations, upgrades, and rollouts
Contribute to documentation, knowledge base articles, and training materials
Mentor junior support staff and help establish support standards and procedures
Qualification
Required
5+ years of hands-on desktop or end-user support experience in a corporate environment
Strong expertise with Windows 10/11, macOS, Office 365, and mobile device management (MDM) platforms
Proven experience supporting executive leadership and VIPs with professionalism and discretion
Advanced knowledge of A/V systems (Zoom Rooms, Microsoft Teams Rooms, Crestron, Logitech, Poly, etc.)
Excellent troubleshooting, communication, and customer service skills
Preferred
Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation
Experience with Intune, SCCM, JAMF, Active Directory, and Group Policy management
Familiarity with networking fundamentals (TCP/IP, Wi-Fi, VPN) and remote access tools
Previous experience in a fast-paced, executive-facing environment
Company
Feuji
Feuji is a technology company delivering Digital Transformation, Cloud, Data and Insights, Cyber Security, and Strategic Staffing solutions.
501-1000 employees
H1B Sponsorship
Feuji has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Amar Naga
President & Chief Growth Officer
Recent News
Company data provided by crunchbase