Jersey Strong ยท 6 days ago
One Love Pickleball Front Desk Staff
Asbury Park, NJ
Part-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrJersey Strong is seeking Front Desk Staff to enhance their club operations. The role involves welcoming and checking in visitors and members, processing transactions, and providing excellent customer service while managing club events and maintaining cleanliness.
FitnessHealth CareWellness
Responsibilities
Welcome Visitors and Members to the club
Check-in every Visitor and Member for their reservation upon club entry
Learn, utilize and become a strong user of the PodPlay membership software
Process payments for pro shop items, balls, grab-and-go etc
Help Visitors decide to join the club
Access Member accounts and update reservations and other account information
Manage designated club events (ie Open Play and Round Robins etc.)
Manage designated club Ambassadors
Proactively communicate with Visitors and Members about upcoming club events
Provide exceptional customer service to Visitors and Members
Manage and monitor the One Love Pickleball mobile app chat and other channels TBD
Proactively support the OLP Academy in all ways possible
Proactively connect Visitors and Members with OLP Academy programming
Focus on entry, desk, common areas, court areas, changing rooms and bathrooms
Proactively inspect the overall club and use a hands-on approach to improvement
Help manage the Housekeeping Staff shift calendar / schedule
Help manage Housekeeping Staff
Take On Additional Responsibilities As Assigned
Qualification
Required
Strong customer service skills
Ability to learn and utilize business management software
Ability to process transactions accurately
Strong communication skills
Ability to manage and monitor club communications
Ability to support club events and programming
Attention to cleanliness and tidiness in the club
Ability to manage staff schedules and responsibilities
Company
Jersey Strong
Jersey Strong is a fitness facility that provides personal fitness training and sports training programs.
Founded in 1992
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen S. Roma, Jr
CEO & Owner
Doug Hawxhurst
Chief Operating Officer
Company data provided by crunchbase