Dexian · 6 days ago
Call Center Representative
Plano, TX
Contract
Onsite
New Grad, Entry Level
$18/hr - $20/hrDexian is a leading provider of staffing, IT, and workforce solutions. The Call Center Representative role serves as the first line of support for patient and physician inquiries related to Inspire therapy and device functionality, requiring strong communication skills and the ability to navigate evolving procedures while maintaining excellent customer experiences.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Serve as the first line of support for patient and physician inquiries related to Inspire therapy, device functionality, mobile applications, MRI compatibility, and related services
Demonstrate strong communication skills, reliability, emotional intelligence, and the ability to navigate evolving procedures while maintaining excellent customer experiences
Progress toward more advanced responsibilities over time
Qualification
Preferred
Customer service background, preferably in a formal call center environment
Experience in patient support, customer support, or technical support
Comfort supporting mobile applications, Bluetooth connectivity, or consumer technology
Strong verbal and written communication skills
Demonstrated reliability, accountability, and professionalism
Ability to navigate multiple systems and screens while handling live calls
Comfortable working in a fast-changing environment where procedures evolve
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase