Crawford & Company · 22 hours ago
Content Claims Inventory Specialist - Seasonal
Crawford & Company is a global leader in the claims management industry, dedicated to restoring lives and communities. They are seeking a Content Claims Inventory Specialist to manage and process claims, ensuring quality and timely service while communicating effectively with all parties involved.
Insurance
Responsibilities
Communicate with adjusters/policyholders to acknowledge receipt of claims, explain their role as Content Inventory Specialists and their respective role in the claims handling process
Complete physical inventory of the contents impacted by the covered loss. Identify claim type and apply appropriate methodology based on the circumstances of the contents loss. May be exposed to diverse conditions (cold, heat, rain, debris, etc.)
Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards and our client’s SLA requirements
Independently manage claim load to promote/achieve the timely turnaround/closures of all claims
Communicate with all parties (adjusters/policyholders/contractors) in adherence with edjuster’s commitment to timely and informative updates on the content claims process
Complete/submit detailed work/time logs on a daily basis, for all claims processed
Maintain claim related notes in the Company’s Claims System/Web-application, exclaim, relating to incurred hours over productivity standards, as well as related to specific issues and other pertinent notes. Training will be provided
Consistently promote edjuster’s brand, image and reputation in a professional and positive manner
Uphold the Crawford Code of Business Conduct at all times
Qualification
Required
Good verbal and written communication skills
Strong attention to detail
Strong analytical and problem solving skills
Ability to work independently
Strong computer skills (MS Office/Outlook/Excel, Etc)
Excellent interpersonal skills including the ability to handle challenging situations and people
Secondary (High School) Diploma
Minimum 6 months work experience
Continuous interaction with claimants and clients to exchange information, often requiring analysis of alternative courses of action
This is a remote/work from home position. Employee must be able to provide: an adequate workspace, free of noise, high speed internet service, reliable personal vehicle and valid driver's license
Overnight travel may be required
Must be able to pass a background check and drug screen
Benefits
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression while enhancing job performance
Sustainability programs that give back to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion
Company
Crawford & Company
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries.
H1B Sponsorship
Crawford & Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (7)
2022 (5)
2021 (2)
2020 (10)
Funding
Current Stage
Late StageRecent News
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