Securitas Security Services USA, Inc. ยท 22 hours ago
Instructional Designer
San Jose, CA
Full-time
Onsite
Mid Level
$85K/yr - $85K/yrSecuritas Security Services USA, Inc. is seeking an Instructional Designer to enhance their digital training initiatives. The role involves collaborating with subject matter experts to create engaging eLearning courses and managing the training curriculum while ensuring alignment with operational competencies.
Public SafetyRisk ManagementSecurity
Responsibilities
Partner with subject matter experts across Operations, Systems, and GSOC to convert content into clear, structured, and engaging digital training modules
Develop interactive eLearning courses using tools such as Captivate or similar authoring platforms
Ensure training materials are well organized, learner focused, and instructionally sound
Own and manage the full training curriculum and annual learning roadmap in collaboration with key stakeholders
Align training content with operational competencies, SOPs, and performance metrics
Deliver against defined annual training requirements, including current fiscal year course plans
Incorporate AI-generated voiceovers and multimedia elements to enhance learning effectiveness
Ensure appropriate pacing, visual alignment, and a seamless learner experience across all training modules
Prepare, test, and publish training content within LMS platforms such as Securitas Learning Management or equivalent systems
Manage sandbox testing and production releases to ensure accuracy, functionality, and accessibility
Coordinate course enrollment, access control, and completion tracking, including managing restricted catalogs for designated user groups when required
Work closely with subject matter experts, operational leaders, and stakeholders to gather input, refine content, and finalize training deliverables
Proactively ask clarifying questions to ensure training materials and assessments are complete, accurate, and aligned with functional expectations
Adapt quickly to evolving training needs and feedback
Apply existing brand templates and design standards to training decks and digital learning materials when required
Coordinate with creative leads to ensure consistency in layout, typography, and visual presentation, particularly for content housed within the learning management system
Qualification
Required
Master's degree in Business Analytics or a related field
Proven experience in instructional design, digital learning development, or corporate training environments
Hands-on experience with eLearning authoring tools such as Captivate or similar platforms
Strong understanding of curriculum development, instructional design principles, and adult learning methodologies
Experience working with LMS platforms, including content uploads, testing, and learner tracking
Preferred
Familiarity with AI-driven learning tools and multimedia integration
Strong analytical mindset with the ability to align learning outcomes to operational KPIs and performance metrics
Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams
High attention to detail, organization, and quality standards
Benefits
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Company
Securitas Security Services USA, Inc.
Securitas knows Security. It is our only business.
Founded in 1934
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Allan L Cordova
Chief Information Security Officer
Recent News
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