VIVA USA Inc. ยท 4 hours ago
Information Technology Technician
VIVA USA Inc. is looking for an Information Technology Technician to service various client locations by providing excellent customer service and resolving equipment failures. The role involves installing and diagnosing retail equipment, ensuring adherence to service level agreements, and managing administrative functions.
ConsultingInformation TechnologyIT InfrastructureSoftware
Responsibilities
Service and install computer equipment by analyzing, diagnosing and resolving problems while providing excellent customer service and meeting service level commitments
Adherence to all compliance processes and procedures
Self-manage workload, overtime, inventory and all administrative functions
Gain up to date knowledge of all technology, processes, policies and procedures
Qualification
Required
Must demonstrate strong trouble shooting, analytical, and problem solving skills
Excellent customer service, verbal and listening communication skills
Proficient in using computer hardware and software applications
Must be self-directed with excellent follow up and organizational skills
Ability to work in a flexible schedule environment to support hours of operation 24 x 7
Tech school or equivalent computer job experience
Tech School with GED or HS Diploma
Must have own reliable vehicle
Company
VIVA USA Inc.
VIVA USA Inc. (VIVA), certified Woman and Minority Owned, is a Technology and IT consulting company based in the greater Chicago area.
H1B Sponsorship
VIVA USA Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (9)
2022 (3)
2021 (14)
2020 (13)
Funding
Current Stage
Late StageCompany data provided by crunchbase