Maximus · 2 days ago
Training Manager
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $95K/yr
5+ years expMaximus is currently hiring for a Training Manager to support their Kentucky Health Benefits Exchange team. The Training Manager will lead the design and delivery of impactful training programs, manage training initiatives, and coach operations staff to drive effective learning outcomes and operational excellence.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards
Create and organize training sessions, and deliver instructor led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace
Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met
Develop and implement training programs and materials to ensure business requirements are met for effective operation programs
Complete hiring and performance management processes to support a high performing training team
Provide confidential coaching/facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching
Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures
Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes
Review, evaluate, and modify existing and proposed programs
Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum
Maintain a library of training aids
Qualification
Required
Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
Experience supporting virtual training sessions required
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs required
Experience managing staff and direct reports remotely required
Ability to manage multiple training sessions and priorities in a fast-paced environment required
Work traveling may be requested for business needs up to 25% of the time
Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
Must currently and permanently reside in the Continental US
Benefits
Competitive Compensation - Quarterly bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase