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Mews · 9 hours ago

Associate Solutions Engineer

United States

Full-time

Remote

New Grad, Entry Level

Mews is a leading hotel tech company that specializes in cloud-based property management solutions. They are seeking an Associate Solutions Engineer to act as a technical bridge between the sales team and SMB customers, providing technical sales support and product demonstrations to help clients understand the value of Mews' offerings.

Enterprise SoftwareHospitalityHotelProperty ManagementTravel

Growth Opportunities

Responsibilities

Collaborate with SMB sales teams to understand customer challenges and provide technical sales support

Prepare and deliver tailored technical presentations and customized product demonstrations to SMB prospects

Conduct discovery calls to understand SMB customer technical requirements and business needs

Act as a technical consultant during the sales process, owning solution design and demo development tailored to vertical needs

Create tailored product demonstrations that highlight relevant features for each SMB hospitality business

Develop tailored proof-of-concept scenarios specific to individual SMB use cases

Design customized technical solutions that address specific SMB pain points in property management

Present integration possibilities and API capabilities at an appropriate level for SMB customers

Develop and maintain reusable demo assets, proposals, and solution templates to increase efficiency

Support the SMB sales team from initial technical qualification through contract signing

Create customer-facing materials including technical proposals and solution overviews

Handle technical objections and provide solutions during the SMB sales process

Assist with RFP responses for SMB prospects when technical input is required

Qualification

Technical Sales SupportCloud SolutionsSaaS ExperienceHospitality Industry KnowledgeSoftware DevelopmentWeb TechnologiesCommunication SkillsTeam CollaborationAdaptabilityProblem Solving

Required

Proven track record selling complex technical SAAS solutions and Hotel experience

Strong knowledge of Cloud, SaaS, and/or Enterprise Solutions (Basic programming skills is a plus)

Experience in the hospitality world is a requirement for this position

Solid technical background with understanding and/or hands-on experience in software development and web technologies

Must be able to communicate technological solutions and product knowledge not only to technical but to business users as well

Understanding of the Sales Cycle and where the Solution Architect Team is responsible

Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations

A genuine interest in new technologies that bring innovation in hospitality

Ability to work in a fast-paced company, ready to work on your own or as part of a team; Highly structured and organized

Ability to take feedback, learn quickly and adapt to new situations

A driver of new ideas and suggestions in order to move the company forward

Not afraid to challenge the status quo

Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels

Passionate about business processes and operational efficiency, with ability to identify improvement opportunities for SMB customers

Highly organized and able to manage multiple SMB prospects efficiently

Collaborative team player who works well with sales colleagues

Value based oriented with focus on helping close SMB deals and driving business outcomes

Benefits

Participation in our company share program

Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)

Unlimited paid holiday (yes, really)

Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.

Relocation options available after 1 year

Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself

Flexible, hybrid working options

One-off home office setup budget to make your workspace your own

Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)