JPMorganChase · 1 day ago
Quality Associate II - Full Population Monitoring Development
Columbus, OH
Full-time
Onsite
Mid, Senior Level
5+ years expJPMorgan Chase & Co. is a global leader in financial services, committed to delivering innovative solutions to its customers. The Quality Associate II will focus on designing and implementing quality testing frameworks to enhance operational excellence and manage data analytics processes for performance insights.
Asset ManagementBankingFinancial Services
Responsibilities
Develop end-to-end full-population monitoring tests utilizing Data and Analytics and intelligent solutions in collaboration with operations, compliance, risk, and control stakeholders, ensuring comprehensive coverage and alignment with business objectives
Design and execute critical quality tests by isolating relevant populations leveraging data and analytics and business rules to validate controls and identify at-risk accounts/transactions
Handle highly confidential information with the utmost professionalism and integrity, adhering to JPMorgan Chase privacy and security standards
Proactively analyze data to identify emerging themes, trends, and performance opportunities, applying an end-to-end mindset to drive continuous improvement
Prepare and deliver management reporting, offering clear insights and updates on test results, key performance metrics, and remediation plans
Demonstrate a sense of urgency when responding to escalated issues, rapidly shifting priorities, and adverse performance indicators to maintain program effectiveness
Prioritize strategic initiatives, reporting commitments, and key deliverables to support organizational goals and regulatory requirements
Qualification
Required
Proficiency in SAS, Alteryx, Python, Java, SQL, Oracle, or comparable software for data manipulation, analysis, and automation
Bachelor's degree or equivalent experience in financial services, providing a strong foundation in industry dynamics and control frameworks
Minimum of five years of experience in data analytics and development, with a primary focus on quality testing methodologies and continuous monitoring
Proficiency in data analytics, reporting techniques, reporting automation, statistical sampling methodologies, and intelligent solutions to generate accurate, actionable insights
Advanced skills in Microsoft Office products (Excel, PowerPoint, Access) to support complex data analysis and executive-level presentations
Excellent written and verbal communication skills to translate technical findings into clear, concise recommendations for diverse stakeholders
Proven ability to deliver results in a high-pressure environment with rapidly shifting priorities and tight deadlines
Strong problem-solving and conflict resolution skills to navigate complex issues and implement effective corrective actions
Preferred
Working knowledge of Auto, Card and Overdraft Collections databases for data analysis and monitoring
Experience with Webstats and/or ACES to enhance efficiency in quality testing processes
Certification in Six Sigma, Lean, or other process improvement methodologies to drive operational excellence
Expertise in regulatory mandates and firm-level Intelligent Solutions/Quality Assurance standards, driving development of compliant testing frameworks
Proven ability to influence and drive change across diverse teams and stakeholders to embed quality practices organization-wide
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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Crunchbase News
2026-01-08
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