Rite Window, Boston MA ยท 20 hours ago
Bilingual Appointment Coordinator - On-Site
Fort Lauderdale, FL
Full-time
Onsite
New Grad, Entry LevelRenuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. The Bilingual Appointment Coordinator will be responsible for effective communication with sales representatives, handling appointment schedules, and ensuring a positive customer experience.
Home ImprovementWindows
Responsibilities
Be an effective and professional communicator over the phone for our sales representatives
Handle assigned issues that sales representatives may need resolved with regard to their appointment schedules and customer experience
Coordinate the assignment of daily sales consultations, report and update results for their progress
Schedule: 1:30pm to 10pm, Thursdays and Saturdays off + Sundays 10:30am to 7pm
Qualification
Required
Resourcefulness and the ability to pivot or think quickly in problem-solving situations
Adaptability to change and performing new tasks
Experience in building trust with customers over the phone, and handling inbound and outbound calls in a performance-driven environment
Must be tech-savvy and familiar with data entry and Microsoft Office to include Excel, Teams, Outlook, etc
Ability to speak with colleagues and prospects with confidence and multitask on systems
Active listening skills and attention to detail
Experience in appointment coordination or sales dispatch
Bilingual skills in both English and Spanish
High School Diploma or Equivalent
Benefits
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives
Company
Rite Window, Boston MA
Rite Window, founded in 2000, has built a strong legacy of customer satisfaction, helping over 40,000 homeowners across New England with window, door, and Kohler bath system installations.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase