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Protolabs · 3 hours ago

Program Manager (ITAR)

Minnesota, United States

Full-time

Onsite

Mid, Senior Level

$104K/yr - $139K/yr

5+ years exp

Protolabs is a leader in digital manufacturing, committed to building a diverse team. The Program Manager (ITAR) will lead ITAR order fulfillment through a global supplier network, ensuring compliance and operational alignment, while driving process improvements and supplier onboarding.

3D PrintingIndustrialManufacturingMechanical EngineeringSoftware

No H1B

U.S. Citizen Only

Responsibilities

Lead integration of ITAR procedures between Protolabs Network and Factories; align standards and embed compliance across the business

Build and standardise scalable ITAR processes, including supplier onboarding/management; drive continuous improvement aligned to OMS and internal tools

Enhance the OMS for ITAR workflows (tracking, reporting, processing) in partnership with IT and operations

Coordinate cross‑functional teams (Legal, Sales, Ops, Compliance, IT) and external partners to meet programme goals

Forecast demand and capacity from order and supplier trends; develop scaling plans with Sales and Supply Chain

Own supplier compliance programmes, registrations and performance metrics; maintain records and resolve issues

Define, track and report KPIs for compliance, supplier performance and order fulfilment; turn insights into action

Support review of major contracts and customer requests to ensure ITAR compliance and alignment with company capabilities

Qualification

ITAR complianceSupplier managementProject managementDigital manufacturingNPI processesCompliance softwareLean/Six SigmaAnalytical skillsLeadership skillsCommunication skills

Required

A Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related field

A combination of equivalent experience, including a minimum of 5 years' in a manufacturing, Aerospace, or defense-related industry will also be considered

Experience with ITAR, Controlled Exports, and/or other Government regulated manufacturing compliance requirements

Experience with NPI processes, OMS development, or Integration and Strategy Development

Strong project management skills, including managing timelines, budgets, and stakeholder accountability and communication

Excellent leadership and communication skills to foster collaboration with internal teams and external network partners

Experience in digital manufacturing and/or defense-related manufacturing environments

Familiarity with ITAR compliance regulations

Familiarity with compliance software, partner management systems, and order processing platforms

Strong technical background in manufacturing processes, especially with external suppliers or networks

Must meet legal requirements as defined for 'US Person'

Preferred

Master's degree in a relevant field

Deep knowledge of international regulations (e.g., ITAR, EAR)

Management of ITAR-compliant manufacturing systems and processes

Experience with advanced compliance software and ERP systems

Background in Lean/Six Sigma for process improvement

Proven leadership in managing cross-functional, international teams

Experience in strategic planning aligned with company goals

Strong analytical skills for data assessment and forecasting

Project management or supply chain certifications like PMP/CSCP

Benefits

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a 15% discounted rate

Matching grants through Protolabs foundation

And More!

Company

Protolabs

We are your single digital manufacturing resource from prototyping to production offering injection molding, CNC machining, 3D printing, and sheet metal fabrication services.

Founded in 1999

Maple Plain, Minnesota, USA

1001-5000 employees