The Kendall Group · 8 hours ago
Network Engineer
The Kendall Group is a 100% employee-owned company serving various industries. The Network Engineer will work with industrial manufacturing customers to troubleshoot, maintain, and support plant network infrastructures, ensuring effective network operations and security.
RetailElectronicsManufacturingLogisticsSupply Chain ManagementWholesale
Responsibilities
Respond to technical service needs for networking and security devices, servers, and storage sub- systems at client locations
Develop scope of work and cost estimates for on-site customer work
Deliver services such as: network assessments, vendor assisted network designs, switch configurations, wireless surveys, and virtual environment installations
Interface with clients to perform additional onsite customer support which may include isolating and resolving technical issues, configuring or reconfiguring switches, routers, and firewalls, installs, moves, or other changes as identified for both the active and physical network hardware
Provide timely, professional documentation and record keeping of all work completed
Self-cultivate opportunities for IT/Network services and follow through to completion
Provide pre-sales support and backup to the Network Specialist
Continually learn new technologies and maintain industry knowledge
Other duties as assigned
Qualification
Required
2 years' of experience in enterprise field service support role providing hardware and network support for clients
Bachelor's degree in computer/network engineering, computer technology, information technology or Technology diploma in related field, or equivalent experience
Demonstrable skills in L2 & L3 switching and routing, VPNs, NAT, Virtualization
Ability to test and troubleshoot copper and fiber cabling
Ability to troubleshoot active network technology
Ability to apply basic design principles and layout architectures for customers
Excellent work ethic
Good verbal, time management and communication skills
Ability to work independently and as a part of a team
Strong analytical and problem solving skills
Ability to work effectively in a team environment
Ability to engage with customers, build trusted relationships and develop ongoing work
Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills
Frequent sitting, driving, and getting in and out of a vehicle
Ability to see/sit/stand/walk/talk and hear
Ability to lift/move/carry up to 25lbs
Ability to be on your feet for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Must possess and maintain a valid driver's license
50-70% local travel
Preferred
Understanding of Windows Active Directory
Knowledge of inside plant networking / cabling
Familiarity with Cisco & Rockwell Automation's Converged Plant Wide Ethernet (CPwE) Reference Architectures
General understanding of cybersecurity principles
CCNA or CCNP; other Cisco, Dell, EMC, VMWare, and RCDD certifications