Microsoft · 8 hours ago
Data Center Inventory & Asset Technician Manager
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
$60K/yr - $124K/yr
3+ years expMicrosoft is a leading technology company that powers cloud services through its Cloud Operations & Innovation team. The Data Center Inventory & Asset Technician Manager will lead a team responsible for logistics tasks, inventory audits, and compliance activities while ensuring effective management of warranty processes and data destruction.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Managers deliver success through empowerment and accountability by modeling, coaching, and caring
Model - Live our culture; Embody our values; Practice our leadership principles
Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn
Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others
Runs daily safety topic huddles
Manages and coordinates any escalated task risks and reported issues
Trains employees on safe and effective rack moving
Ensures team is in compliance with heavy-lifting equipment requirements
Leads by example of all safety standards
Supports the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams
Assesses resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met and work is completed accurately and efficiently
Leads a team of technicians responsible for preparing and executing incoming/outgoing deliveries and documenting inbound/outbound packages (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities)
Responsible for overall day-to-day operations and ensures inbound and outbound measuring processes are running smoothly and effectively
Deals with the escalated issues
Ensures that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication
Drives focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks through a team of up to 12
Engages with internal and external stakeholders to manage issues as they arise
Leads a team of technicians responsible for providing support guidance to third-party personnel, including material movement (e.g., inventory management/tracking, inventory staging), inventory cycle audits, and Data Center regulatory compliance or certification control audit activity
Drives the direction to make sure the expectations are met handling high level escalations
Empowers less experienced employees to effectively process Return Merchandise Authorization (RMA) warranties
Works with internal stakeholders as needed related to finances around incorrectly handled RMA warranties
Ensures all data bearing devices (DBDs) are destroyed
Ensures all data bearing devices leaving premises do not contain customer information
Handles any escalations
Coordinates with and oversees any third-party vendors who perform DBD destruction as necessary
Maintains responsibility for any security investigations
Manages external vendor relationships
Provides thought leadership on established methodologies and monitors outcomes for the overseen region(s)
Prepares and presents internal and external briefings detailing current and projected procurement execution models
Ensures Data Center has what it needs to be successful to meet new demands
Complies with established methodologies and approaches to ensure delivery and execution on contracts and purchase orders (POs)
Works directly with the supply base to process price validation and deliver a single, accurate price to draft the PO in conjunction with senior leadership and procurement team
Processes price and procurement requests received via ticket, email or as otherwise requested by Microsoft management in support of server, network, Storage Area Network (SAN), and spare requirements
Contributes to risk management standards with appropriate internal teams for assigned equipment, organization, or services to improve processes or stakeholder satisfaction
Coordinates with internal stakeholders, such as Engineering and Global Procurement Team, to order major equipment
Identifies roadblocks to contract execution and escalates to senior procurement staff as needed
Serves as subject matter expert and models compliance to less experienced team members
Drives the consistency in processes and services to align with defined policies and procedures in order to meet expectations for accuracy and timeliness of delivery
Collaborates with internal stakeholders to influence workstreams towards a more simplified and/or automated approach by evolving processes, services, and solutions to increase efficiency and manage costs
Qualification
Required
High School Diploma AND 3 years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, or a related field OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
2+ years experience leading a diverse team of inventory and asset personnel within a datacenter environment
Ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience
1+ year(s) project management experience
Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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