State of Missouri · 5 hours ago
Associate Customer Service Representative - 5023432
Jefferson City, MO
Full-time
Onsite
New Grad, Entry LevelThe State of Missouri is seeking an Associate Customer Service Representative to support the Department of Revenue's Business Tax Correspondence team. This role involves assisting customers with inquiries related to various tax accounts and ensuring accurate tax collection for the state.
AgricultureGovernmentInformation Technology
Responsibilities
Sort incoming emails and correspondence
Review business tax accounts and complete technical maintenance required in order to correct or update the Department’s records
Respond to customer inquiries either by letter, email or phone call
Generate Billing Statements to request payment of tax due
Process Vendor Debt Offset Reports
Participate in cross education of job functions within the Business Tax Correspondence section and also have the opportunity to learn job functions in other areas of the Taxation Division
Qualification
Required
Possess a high school diploma or proof of high school equivalency (GED)
Experience in clerical or office related work
Have a commitment to customer service
Strategic Thinker
Computer Literate
Customer Service
Self-Directed
Attention to Detail
Clear Communication
Preferred
Must be self-motivated
Proficient with Microsoft Office and Excel
Able to pay attention to details and accuracy in work production
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
Founded in 1820
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
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