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GEA Group · 4 hours ago

Field Service Technician - North Carolina

Lakeland, FL

Full-time

Onsite

Entry, Mid Level

$26/hr - $40/hr

GEA Group is a global leader in the food, beverage, and pharmaceutical sectors, seeking a talented Field Service Technician to join their team. The role involves delivering high-quality service execution, troubleshooting equipment, performing maintenance and repairs, and providing technical direction to service personnel.

Food ProcessingIndustrialSupply Chain Management

No H1B

Responsibilities

Deliver service execution of the highest quality

Be professional in their dealings and communication with the customer

Identify service opportunities and leads and communicate to the responsible GEA personnel

Be the “face” of the organization

Troubleshooting of GEA equipment and other manufacturer’s equipment

Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable GEA SOP’s and maintenance manuals

Installation and Commissioning of Equipment

Assist in Service Project Execution activities

Overhauling of equipment

Performing of tasks as per the defined and strict schedule to meet the deadline

Carry out site visits, audits and monitor site performance

Gathering and classifying data using various measuring equipment applicable to the equipment

Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems

Operate various equipment in compliance with legal guidelines

Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls

Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support

Preparation of estimates for repairs and maintenance, installation and commissioning of equipment

Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements, and customer requirements

Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum

Providing of technical direction to service personnel

Adhering and following all HSE governance of GEA and customers

Qualification

MechanicalElectrical AC & DCMillwrightCustomer ServiceQuality ManagementCost ConsciousnessPlanning/OrganizingProblem SolvingProfessionalismDependabilityTeamworkAdaptability

Required

Profound Experience In Either Of The Following Trades: Mechanical, Electrical AC & DC, Millwright

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness

Cost Consciousness - Works within approved budget; Contributes to profits and revenue; Develops and implements cost saving measures; Conserves organizational resources

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Respects diversity

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly

Initiative - Volunteers readily; Undertakes self-development activities

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed

Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan