Kforce Inc ยท 10 hours ago
Client Support Analyst
Houston, TX
Contract
Onsite
Entry Level
$28/hr - $32/hr
2+ years expKforce Inc is seeking a Client Support Analyst who will serve as a critical post-deal liaison. The role involves conducting operational research, resolving inquiries, and ensuring exceptional service delivery throughout the customer lifecycle.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Kforce has a client in Houston, TX that is seeking a Client Support Analyst
The Client Support Analyst serves as a critical post-deal liaison
This role requires a detail-oriented professional who can conduct thorough operational research, resolve complex inquiries, and ensure exceptional service delivery across all phases of the customer lifecycle following contract execution
In this position, you will be the primary point of contact for brokers and sales representatives navigating post-deal inquiries including enrollment issues, billing inquiries, regulatory complaints, tax exemptions, and early termination scenarios
Success in this role demands strong analytical capabilities, excellent communication skills, and the ability to manage multiple priorities while adhering to SLA's
The Client Support Analyst conducts complex operational analyses to support informed decision-making within the business unit, acting as a trusted advisor to internal and external stakeholders
This position requires proactive engagement in process improvement, cross-functional collaboration, and consistent communication with leadership on deliverables and status updates
The ideal candidate brings a passion for the retail energy and gas market, demonstrates a winning attitude, and thrives in a fast-paced environment where problem-solving and customer advocacy are essential
Qualification
Required
High School diploma/GED
Bachelor's degree or equivalent experience
2 years of experience
Preferred
Effective written communications
Effective verbal communications
Financial analysis experience
Microsoft Office Suite
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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