Communications Officer jobs in United States
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Pueblo County Government ยท 1 day ago

Communications Officer

Pueblo County Government is seeking a Communications Officer to perform specialized telecommunications and dispatch duties. The role involves answering emergency calls, dispatching emergency personnel, and maintaining communication with various agencies to ensure public safety.

Government Administration

Responsibilities

Receives incoming 9-1-1 hardwire and cellular telephone calls, non-emergency phone calls, inter-office phone calls and ring-down lines; obtains pertinent information, determines nature, location and priority of calls, dispatches units or takes messages for duty personnel or transfers callers
Dispatches necessary emergency personnel including law enforcement units, fire departments, ambulance departments and other agencies as needed
Performs Emergency Medical Dispatching for all medic calls received in the communications center
Maintains radio contact with units on assignments and monitor status and location of police, fire and emergency medical service units
Operates a variety of public safety communications equipment including multi-channel radio, 9-1-1 emergency telephone equipment, computer aided dispatch systems, installs recall recorders and paging and intercom systems
Sends, receives, records and disseminates teletype information from the state and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information; relays to officers in the field; maintains National Crime Information/Colorado Crime Information (NCIC/CCIC) Certification
Enters data into automated records; maintains a large variety of logs relating to public safety telecommunication activities; looks up information in databases; compiles statistics on calls received; uses email to communicate
Coordinates and relays information and assistance requests involving other law enforcement and fire fighting agencies; coordinates and assigns resources as necessary in emergency and non-emergency situations
Reads maps and verbally describes detailed directions via radio or phone
Maintains access and dissemination of confidential information
Performs extensive computer work for criminal histories, background checks, previous contacts, warrants and officer safety information
Takes possession of and maintains active warrants to include return of service and audits of same
Monitors building security alarm system, national warning phone, radio equipment, phone equipment and all other essential equipment and reports to responder as necessary
As assigned, serves as the Communications Shift Supervisor in the absence of same
Works a shift schedule as assigned
Performs other duties as appropriate or necessary for performance of the job

Qualification

Emergency Medical DispatchingPublic safety communications equipmentComputer aided dispatch systemsNCIC/CCIC CertificationData entryMap readingCommunication skillsConfidential information handling

Required

Candidates must be at least 18 years of age
High school diploma or GED
Valid driver's license at the time of application
Valid Colorado driver's license at time of hire
Minimum of one year of experience performing duties comparable to those of a Communications Officer
Completion of a computerized multi-task test
Interview
Mandatory observation session
Completion of a background investigation
Polygraph examination
Physical examination to include a drug screen
Psychological evaluation
Ability to work shift work, including weekends and holidays

Benefits

Shift differential pay
Referral/Recruitment incentives
Trainer pay
Tuition reimbursement
Take-home vehicle (Patrol)
Opportunity to work in many diverse areas
Comprehensive Benefits package (medical, dental, vision, etc.) (full-time employees)
Generous Vacation and Sick Leave Accrual
County Retirement Program
Autonomy to grow and find your career path with supportive leadership
Truly inclusive and diverse environment
Fitness Center (Historic Pueblo Courthouse Building)
May be eligible for up to 12 weeks of Paid Parental Leave Benefits (full-time employees)

Company

Pueblo County Government

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Pueblo County is located in Southeastern Colorado and is home to the Pueblo Chile and the Colorado State Fair.

Funding

Current Stage
Late Stage
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