gorjana · 5 days ago
Store Manager (Rockingham Park)
Salem, NH
Full-time
Onsite
Mid, Senior Level
1+ years expgorjana is opening a new store in Rockingham Park and is seeking a Store Manager to oversee its overall performance and customer experience. The role involves sales leadership, training and development of staff, and ensuring operational excellence to foster a strong brand presence.
Consumer GoodsE-CommerceFashionLifestyleWeb Design
No H1B
Responsibilities
Responsible for overall store performance and KPI’s
Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole
Experienced in creating effective action plans to maintain or improve performance
Knowledgeable in how to build new and repeat business through customer clienteling
Proven track record in recruiting, onboarding, and developing both internal and external talent
Effective in your communication style, and your messaging energizes and encourages others to want to work together
Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust
Capable of clearly communicating new initiatives and goals in a timely and effective manner
Passionate about providing the best customer experience to purchasing and non-purchasing customers
Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation
Capable of leading and coaching through return policies, while also prioritizing the overall customer experience
Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented
Capable of leading execution of brand visual standards and updates
Capable of executing daily store operations in a timely and efficient manner
Experienced in scheduling team members to the needs of the business and budget
Experienced in managing store inventory with a high level of detail and organization per SOPs
Willing and capable of leading opening / closing duties
Qualification
Required
At least one year experience in a retail leadership position
Must be over the age of 18
Ability to lift or move at least 50 lbs
Ability to bend, squat, twist and reach
Ability to stand and/or walk for at least 6 hours per shift
Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
Ability to work full time hours, with open availability
Preferred
You are adaptable and easily manage change
You are organized and have excellent time management skills
You have an eye for spotting and recruiting talent
You are motivated and results driven
You are coachable and receive feedback
You are passionate about the gorjana brand
Benefits
Medical, Vision, Dental and Life Insurance Benefits
Generous employee discount and product perks program
401K and matching program* (waiting period applies)
Paid Vacation and sick time
Opportunities to grow with the brand and develop your skills
Company
gorjana
gorjana is a luxury goods company specializing in necklaces, bracelets, rings, and earrings.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tanya Obermeyer
Chief Retail Officer
Recent News
2025-10-28
Company data provided by crunchbase