Director, North America Specialized Services jobs in United States
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Thermo Fisher Scientific · 18 hours ago

Director, North America Specialized Services

Thermo Fisher Scientific is a global leader in providing solutions for some of the world’s toughest challenges. They are seeking a Director of North America Specialized Services to lead a top-tier Field Service team, ensuring exceptional service delivery and customer satisfaction while driving organic revenue growth and profitability.

BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
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H1B Sponsor Likelynote

Responsibilities

Proactively drive strategic changes to advance the organization's goals
Ensure achievement of annual financial targets and key service delivery metrics
Develop and implement strategic plans, budgets, and programs
Lead the team in implementing Practical Process Improvement Business Systems to improve efficiency
Work with Business Process Owners to ensure compliance and drive continuous process improvements
Develop and mentor team members to meet their career goals

Qualification

Service leadershipAnalytical instrument experienceChange managementBudgetingForecastingMulti-cultural leadershipInterpersonal skillsConflict resolution

Required

Bachelor's or Master's Degree, equivalent experience, with a minimum of 10 years of service/sales leadership and management experience
Experience in services or relevant industry, with preference for analytical instrument or lab equipment experience
Strong ability to influence at all levels within the organization
Diversified experiences of growing complexity and scope, showing a history of growth and potential for larger responsibility
Ability to lead in a highly matrixed, multi-cultural environment
Knowledge of forecasting, budgeting, service cost drivers, and basic accounting principles
Experience in change management principles and methodologies
Excellent conflict resolution and interpersonal skills
Ability to travel approximately 40% to 50%

Benefits

Competitive benefits
Career-building programs
Ways to reward outstanding individuals
Positive work-life balance

Company

Thermo Fisher Scientific

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Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.

H1B Sponsorship

Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)

Funding

Current Stage
Public Company
Total Funding
$15.97B
Key Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B

Leadership Team

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Stephen Williamson
Senior Vice President and Chief Financial Officer
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Daniella Cramp
Senior Vice President and President, Bioproduction Group
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Company data provided by crunchbase