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Customertimes · 13 hours ago

Salesforce Solutions Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Customertimes is seeking an experienced Enterprise Solution Architect with a strong focus on the Salesforce ecosystem and pre-sales consulting to join their global technology team. This role combines strategic enterprise architecture leadership with hands-on solution design and client-facing presales engagement, providing architectural vision and governance for large-scale, enterprise-level programs.

MobileOutsourcingProduct DesignService IndustrySoftware

H1B Sponsor Likely

Hiring Manager

Paula Wasil-Kudlik

Responsibilities

Define and maintain architecture vision, principles, and standards for enterprise programs and client initiatives

Develop and communicate technology roadmaps that connect current operations with future-state capabilities

Ensure architectural strategies align with organizational goals, industry trends, and emerging technologies

Collaborate with Sales and Account teams to understand client business needs and propose suitable Salesforce-based solutions

Participate in client discovery sessions, technical workshops, and proposal development

Translate business requirements into architectural blueprints and value-driven solution designs

Present solution concepts, effort estimations, and architectural recommendations to technical and non-technical audiences

Oversee enterprise architecture landscapes, ensuring scalability, security, and compliance

Provide guidance on cloud, data, and integration architectures, with a strong emphasis on Salesforce (Sales, Service, Experience, Data, and Life Sciences Clouds)

Evaluate and recommend frameworks, tools, and platforms that support strategic objectives

Ensure adherence to enterprise standards, data privacy regulations, and compliance frameworks

Act as a bridge between business leadership and delivery teams, aligning strategy with execution

Partner with Solution Architects, Technical Leads, and Delivery Managers to ensure solution consistency and quality

Serve as a trusted advisor and mentor, educating teams on architectural best practices and technology trends

Drive innovation by identifying opportunities to optimize processes and enhance digital capabilities

Qualification

Salesforce architectureSolution architecturePresales consultingEnterprise architecture frameworksData security complianceSalesforce certificationsCloud environmentsAnalytical thinkingLanguages EnglishLanguages GermanLanguages PortugueseLanguages PolishCommunicationLeadership skills

Required

8+ years of experience in Solution or Enterprise Architecture, ideally within consulting, system integrator, or enterprise environments

Proven experience in Salesforce architecture and implementation, including strong knowledge of Sales, Service, Experience, and Data Clouds

Demonstrated involvement in presales or client-facing solution design, including RFPs, proposals, and technical workshops

Familiarity with telephony systems, BI/reporting tools, data management, and integration platforms

Strong understanding of enterprise architecture frameworks (e.g., TOGAF, EA6) and architectural governance

Experience ensuring data security, compliance, and privacy across integrated systems

Excellent communication skills — able to explain complex technical concepts clearly to both technical and business stakeholders

Strong leadership and collaboration skills, with the ability to influence across multiple teams and stakeholders

Strategic, analytical thinker with a proactive, problem-solving mindset

Willingness to travel for client meetings (up to 20%)

Languages: English (C1–C2); German, Portuguese, or Polish is a plus

Preferred

Salesforce certifications such as Application Architect, System Architect, or Technical Architect

Experience in Manufacturing, CPG, Life Sciences or Healthcare industries

Exposure to FinOps, GreenOps, or multi-cloud environments (AWS, Azure, GCP)

Experience in Managed Service or long-term enterprise program environments

Company

Customertimes

Customertimes is an expert product development and systems integration partner, engineering digital solutions that scale on-demand.

Founded in 2007

New York, New York, USA

1001-5000 employees

http://www.customertimes.com

H1B Sponsorship

Customertimes has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (2)

2023 (1)

2021 (2)