University of Michigan · 9 hours ago
Billing Clerk Intermediate
Ann Arbor, MI
Full-time
Hybrid
Entry, Mid Level
2+ years expThe University of Michigan is a leading healthcare institution dedicated to improving health through education, patient care, and research. The Billing Clerk Intermediate role involves managing billing and reconciliation tasks, supporting clinic staff with billing inquiries, and ensuring accuracy in the revenue cycle processes.
E-LearningEducationHigher EducationUniversities
Responsibilities
Perform daily credit card reconciliations for the combined merchant account on a rotating schedule
Manage cash drawer assignments and assist front-end staff with reconciliation or posting questions
Support staff with tasks such as payroll deductions, guarantor changes, and insurance updates
Review and correct charge discrepancies, including missing, duplicate, or incorrect charges and modifiers
Prepare and communicate charge corrections to the PB clerical unit as needed
Monitor and resolve edits in designated work queues (e.g., POS WQ 1066, WQ 2679, WQ 1714, WQ 140, etc.)
Serve as a point of contact for clinic staff, patients, and families regarding billing and insurance inquiries
Obtain post-service authorizations and assist with appeals for denied claims
Attend Revenue Cycle Forum meetings and communicate updates to leadership and staff
Identify trends or recurring billing issues and collaborate with leadership and Revenue Cycle partners to implement corrective actions
Partner with the Ambulatory Care Unit Manager to submit and track CDM/EAP ID requests for new or revised procedures in MiChart
Ensure CMDS Clinic and provider NPIs are correctly added in CHAMPS for claims processing
Work with hospital billers to address denied or duplicate claims
Participate in CMDS meetings and assist in optimizing billing revenue for multidisciplinary clinics
Provide back-up coverage for Pediatric Psychology benefit checks and authorizations as needed
Participate in ACU Leadership meetings and contribute to continuous improvement and revenue optimization initiatives
Qualification
Required
High school diploma or equivalent
Two (2) to five (5) years of progressively responsible experience in healthcare billing, accounts receivable, or related financial operations
Demonstrated proficiency with billing systems, charge reconciliation, and insurance processing
Ability to work independently, apply sound judgment, and manage competing priorities effectively
Excellent interpersonal, communication, and customer service skills
Proficiency with personal computers and relevant software applications (e.g., Microsoft Excel, MiChart, or similar billing systems)
Preferred
Experience within a large healthcare or academic medical center environment
Familiarity with Michigan Medicine billing systems, workflows, and policies
Knowledge of Medicaid/CHAMPS and Children's Special Health Care Services (CSHCS) billing requirements
Benefits
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
10001+ employees
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
2025-12-19
IEEE Spectrum
2025-12-18
2025-12-17
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