Crum & Forster Services India Private Limited · 1 week ago
Senior Claims Specialist - Auto/Property/Cargo Material Damage - Remote
Crum & Forster is a well-established insurance company that provides specialty and standard commercial lines insurance products. They are seeking a Senior Claims Specialist to manage and adjust claims related to property, physical damage, and cargo, ensuring superior customer service and adherence to company best practices.
Responsibilities
Receives claims assignments. Verifies and determines applicability of coverage
Determines the method and extent of investigation for each claim as required by company Best Practices
Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve and maintains a timely diary for each case
Assigns, and monitors independent adjusters, to insure adequate investigations, appraisals, and settlements
Evaluates and adjusts claims within the adjuster’s authority level
Reports directly on technical matters to manager
Evaluates and manages litigated claims, determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority
Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery
Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices
Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process
Qualification
Required
Minimum of 3-5 years' experience handling first and third party property damage claims
Bachelor's degree required and a designation and/or insurance related courses are a plus
Obtain and maintain required state licenses
Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization
Computer skills with a working knowledge of the Microsoft Office suite of programs a must
Travel occasionally required
Preferred
Experience in subrogation preferred
Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred
Company
Crum & Forster Services India Private Limited
Crum & Forster Services India (CFSI) is India subsidiary of Crum & Forster Inc, a Fairfax Company based in Morristown, New Jersey, USA.